MD Furniture — Local services in Laurel

So I went to the store on June 12 th and I ordered over 4,000 worth of furniture that day . I went to pick up my two rugs and my two bar stool chairs. The manager said all my other pieces will be delivered altogether. Well that didn't happen. My bed came only and out of the two delivery guys one wasn't wearing a mask . I said where is the rest of my furniture ? The guy said I don't know they just told me to deliver this bed. The guy said the other guy was allergic. I was so mad. I call Ester who sold me the furniture and she said she would get back to me . I go back to the store to ask where is my sofa , the one chair ,TV stand and my two lights. The man said sorry baby it must be back ordered but , I was there when he call to order my furniture . I don't know if he was actually talking to anyone because the phone wasn't on speaker. I call back 3 weeks ago and Ester told me the man who run the store said they are going to get it . Well I haven't gotten it yet and no one has called me. Keep in mind Aug 12 th will be 2 months. I'm trying to be patient but , the communication is not there. This is not good customer service when I have to show up or call you and you already have my money. Soon I will be calling my bank to get a refund . I'm go up there one more time but , I really feel like I'm getting the run around and told anything . This is ridiculous and I was going to buy more but , after this it's not going to happen. They need to learn or be trained on customer service. Watch them put your stuff together pay close attention. One mistake I made because they didn't put my bed together right it has scratches and one of the floor boards is not lined up and my love seat has some stains of like glue reisidue droplets. I'm see what they do...

Please don’t come to this place, the whole staff is a mess, we came in to purchase furnitures, we spend like $3500 at this store, the living room set got to my house and the delivery guys were not able to get it in because the couch was too big, so they told us that they will need to return the furniture to to store. We then came back to get our refund, the Manager Josie was very arrogant, he told us that , he will need to charge us 25 person for restock fee, which at the time of payment the sales Marie never told us about any store policy, and now told us that it was our responsibility to ask about store policy. And the manager make a threat saying that he will find and were I work, and come to my job and report me, and he also know where I like. Josie the manager is a joke. Save your money and go...

I really enjoy going to MD Furniture in Laurel. Each time I have a really nice shopping experience, and the staff is very professional. I would like to give praise to one particular employee that works there name Giovanni. He is really the best professional sales representative you could be assisted by! He takes his time and really listen to exactly what you're looking for, and he'll work hard, going beyond your expectations, to help you find exactly what you want! I really wish there were more employees like Giovanni in other MD Furniture locations. If there was, I think no matter where you chose to shop at, your shopping experience would be a pleasant one. I personally have decided to make MD Furniture in Laurel my home store, thanks to the professionalism and courteousness of sales...