Kogi Underground — Restaurant in Laurel

We aren't going back due to having an Iron Age and Honey Pig closer to us, but we also wouldn't go back if we lived nearby due to not meeting the expectations in respect to variety we have from other establishments like the aforementioned.

Our service was great minus the waiter being forgetful by not bringing certain items out with everything else.

Service could have also benefited from having each waiter being assigned a column or groups of tables opposed to random tables everywhere. Service wasn't too slow, but we also know we aren't too needy since we cook the meat ourselves and eat slowly.

The meat quality is about the same as you would get at Iron Age. Downside of the meat choices was the lack of seasoning for seasoned items.

Banchan variety was minimal. The three banchan served were ssammu (pickled radish paper), baek kimchi (white kimchi), and jangajji (soy pickled radish).

The worst part was that we were served Thai sweet chili sauce as one of the two sauces. The other sauce was the soy/sugar/vinegar. They should substitute the Thai sweet chili sauce with sesame oil with salt and pepper.

The cheese corn side was overly salty, wasn't cheesy, and was more creamy than anything.

Kogi probably aims to be different by having different dipping sauces, but it misses the mark. It seems to want to be a KBBQ restaurant aimed at shy palates; keep this in mind if you come here expecting typical...

I have been coming to this restaurant since it opened. The place then had great service until now and I had enjoyed coming here a lot. It was my go-to spot but, not anymore. It was my mom, my husband and I who came here recently to have lunch, but was served dinner on this particular day. The service was horrible, but the food was great. The things that was horrible was the fact tongs and table menu was not brought to us at the beginning. Then on top of that, no potato salad (apparently they ran out, but I had to ask about it). My mom asked how was she going to cook the meat and other food without tongs. This server looked at my mom like she asked a weird question. I specifically told the server we need tongs. The server said, ok. No apologies for anything (missing tongs, missing table menu or missing extra bowl of rice. Speaking of bowl of rice, my mom who is in her mid 70's was served with a broken hard plastic rice bowl. My mom almost cut her lip. To the manager who reads this, throw the bowl away before someone gets hurt. My family and I stayed calm and I did all the talking throughout with the ordering. The servicer was not tentative or seemed to care of our needs. I didn't want to call for the manager while we were there because I am a person that doesn't like to make a scene and I also hate putting bad reviews of a place that I...

BEYOND amazing. All of the employees are amazing, in detail the manager (I never manage to get his name because he is literally always busy helping customers) it's odd to say someone's amazing without knowing their name but their customer service is impeciable. He always makes sure to greet and stop by to each table to make sure everyone of his customers is doing okay, he makes sure to keep a GREAT sanitary environment for his customers as well. He makes his customers feel like FAMILY and not just customers. Secondly, one of my favorite people... Sarah! She is AMAZING! Always making sure we are happy and creating a rapport with the customers. I high recommend this place. And I know a lot of people will ask, their pricing is amazing too. They give you an amazing pricing. I hope it never changes. This place needs to expand, I am so grateful for this place and the people here. They definitely need a HUGE raise because of their customer excellence alone. To top it all off, they are probably the kindest and most amazing people you'll ever meet.

I've brought countless people here and has always had the same amazing experience, anything bad being said .. Sorry to say. It would legit be the customers fault because they are legit the greatest people ever.

100000000% would recommend. LOVE LOVE...