Best Buy — Local services in Lawrence

This was a few years ago, but I went to this Best Buy while I was looking for a TV. I play a lot of games, so input lag was a major concern for me. I expressed this to the sales associate who was helping my father and I to select a TV and he shrugged it off telling me I shouldn't worry about that. I expressed to him again that it was still a fairly large concern for me and he went on a LONG tangent on how he used to play some World War 2 Japanese Submarine Simulator game on his computer (???), and how he stopped playing it when he realized that he could use all that time to start his own business, get rich, and find the love of his life, and that giving up videogames magically caused all of those things to happen. It seemed like a passive aggressive way of saying "Give up your hobby so I can sell you a wider range of TVs."

Either way, I shrugged it off and expressed as politely as I could at that point that input lag was still a huge concern for me. He directed me towards another TV, which I looked up online and found multiple reviews stating that the television in question had a five second audio delay. I brought up this major issue with the associate and he told me that "you can't believe everything you read online."

My father, who was with me at the time, wasn't entirely convinced that this part time Best Buy sales floor associate had started a business and was a millionaire. Upon further questioning, he revealed that he had started a very small, but very successful microchip company, and that he had retired and was working part time at Best Buy to pass the time. I'm so sure.

This experience really left an incredibly sour taste in my mouth. I never visited this Best Buy ever again while I lived in Lawrence. I don't know if this employee is still working here or if he simply got bored of it and left, being the incredibly successful millionaire retiree that he...

I came in yesterday evening about 4:15ish to look around at some televisions. I was greeted as soon as I walked into the door and was asked if there was anything that I need help with. I replied with no. I made my way over to the tv section and a older Caucasian gentleman approached my cousin and I and asked if there was anything we needed help finding. I then replied no we're just looking thank you. He said oka and my cousin and I continued to walk through the television section. The whole time we were walking around and looking this man followed us and inturepted our conversation each time we tried to discuss a television we were looking at. I then asked the associate if they had any open box televisions and he replied with NO in a aggressive way. I ended up purchasing a 40" television with some brand I've never heard of. As I went to pay I told the associate that I had cash and a card. When he asked for my money I gave him two $20 bills. The associate then said just know we have camera all around this building so if it turns out later that we have counterfeit $20 bills we know who to call first. My cousin and I looked at each other and then answe with okay.. Then as we were leaving we noticed the open box televisions that I had asked for from the begging. The whole time the associate was standing in front of them so we couldn't see them. I came in looking for a smart tv or roku tv and ended up leaving with something else. I always buy my appliances from Best Buy, but not sure if I will be returning...

I took my two youngest daughter’s to Best Buy in Lawrence, Kansas today to do some quick Christmas shopping. The plan was to run in and buy the items then get out. The three of us had our masks on and we knew the plan, but things don’t always go as expected. I handed Brie, who is eight, one of the items I had intended to purchase and she exclaimed, “Wait! Where’s my wallet!?” At some point she had set her wallet down, which contained her life savings of $75, and walked away from it. We traced our steps and could not locate it. We found a store employee named Reid and this guy was outstanding! He got on his radio and started organizing a search party! He asked Brie about where she had been, what she had looked at, the wallet description, and then he set out looking. This guy went up and down the isles with us and kept assuring her that we were going to fin the wallet. After five minutes or so, I began questioning whether or not she had even brought her wallet with her. I turned my back for a moment to ask her if she remembered bringing it when I heard Reid shout, “Found it!” He was so happy to have located her wallet, with life savings in tact, that his eyes glistened with joy! Brie was extremely grateful but equally embarrassed that she had misplaced her money.

We finished our purchases and exited later than expected but also happier than...