HomeGoods — Local services in Lawrence

Not really sure what to think about Home Goods. It felt like part Ross dress for less, part Pier 1 imports, part world market with a touch of bed bath and beyond thrown in for good measure. Just wasn't able to pick up its overall aim; although everything in the store would be good for a home. So there's that. Felt like they won/bought overstock from a large number of other stores and decided to sell things that someone might want in their home. Everything from cooking utensils to area rugs. They have it. They have it in blue, cheap, to wanna be high brow. Brand name, no name and all things in between. They had a stuffed pet toy that looked like an avocado with a brown tennis ball in the middle for the pit/seed. An interesting collection of....things...

The worst customer service I have ever experienced. I somehow left a picture in my cart so it did not make it to my car. I live about 20 minutes away so when I got home I realized I didn't have it. The associate who I talked to told me there was "nothing she could do" that nothing had been turned in. I later called back and talked to a store manager who said "wow, must have been an expensive item"? What difference does that make?! I want the item that I PAID for! She promptly put me on hold and cam back a minute later and said yes, we have it. It was behind the counter and not in the cart where I thought it was. They have put my name on it for me to go back and pick up. Sure hope it really is there when I do. What a mess! I will not be returning...

5☆'s I loved the new store. I shop at the one in Olathe ALL of the time. I wasn't sure at first, because I do not care for the new one up on Quivira across from Oak Park Mall. Its small, very narrow isles & just isn't my cup of tea. The one in Lawrence is great though. They have a huge selection of items & although items are similar to the store in Olathe, (which is my favorite)they had different items than my usual store. I will...