WOW! I was looking for high volume, high quality printers for my businesses. I sent in requests for information to various venders and could not find anything that suited my needs and budget. Just when I was about to abandon the intire idea, I recieved an email from Tyler, a rep at Executive Image Solutions replying to a request I sent for information. To make a long story short, this guy made it all happen, and quicker and easier than I expected. I recieved my printer/copier in days and can not be more satisfied. In my opinion, Tyler made it happened. I had heard so many time people telling me that they would make something happen and never delivered. Can't say that about Executive Image Solutions. My time is money and loss of time because of spending too much time looking for the right equipment is the loss of money. I own two businesses; a Home Improvement business and a Print Shop. Now, I'm looking for this same miracle to happen with my print shop. I'm currently looking to them for a DTG printer, maybe two, for my print shop. If they can do this in a timely fashion, in which I believe they can, then my business will be able to progress hieghts beyond my expectations.
Thanks Tyler and Executive Image Solutions. You are what is know to me as the "Business Solution Whisperer"
Eric Thompson Owner
York Haven Home Improvements, E T...
Read moreI'm a church secretary and just want to offer my appreciation for our account executive, Jermaine Price, whom I had the pleasure of meeting this past week. He stopped in hoping to catch me in the office after we were 'missing' each other previously. After talking with him for a bit, I can say that he is such an incredibly friendly, nice person and we here at Grace church are very very fortunate to have him as our account executive. Also, two of your technicians — Paul and Jason — these men are so knowledgeable and helpful when it comes to being able to pinpoint and correct any issues that have come up with printer performance. And, I will say there have been very few issues where I've needed to place a service request. I usually try to figure it out myself, but then when that doesn't work, either Paul or Jason come to my rescue. I always ask questions while watching what they're doing and I can often learn something new about our printer and can use this to help me to be able to fix little issues. All in all, I cannot say enough about Jermaine, Paul and Jason. Thank you, Executive Image, for having these men on your staff! They...
Read more11/22 - Update to my review below: Their manager reached out to me and explained that they had someone new in sales and how they operate. It was good to hear from them and I believe that EIS will live up to their reputation. Based on this call, I would refer others to them as well.
11/21 - We recently started using Executive Image Solutions. Although their service has been great, their billing and communication has been less than stellar. They have not been straight forward with how or who we would be billed by. This created random phone calls, random bills in the mail (making seem like a scam), late fees and a lot of confusion. We were told that we could pay one way only to find out that was not an option. Overall, the biggest issues we've had has been communication of expectations. Hopefully this won't be the case...
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