Art in Gold Custom Jewelers — Local services in Lewisville

-10..... setiously....Do NOT waste your time. I went in to see if some of the collectable coins would be something they would buy. The man rushed us and talked to us like we werent worth his time. Even though he didn't want to buy anything, I was very interested in a couple of the rings. I asked if I could please try one of the rings on and he very rudely said 'no'. He said he wasn't interested in our coins and therefore I couldn't try on the ring. He said he was too busy (no one else was in the store) and have work to do in the back like preparing customers orders. I replied, 'so I'm not a customer?' he said 'well do u intend on buying anything bc I'm not buying ur coins?' I said 'the coins is a separate situation, and just because u aren't buying them does t mean I don't have the money to buy anything in this store.' he gave me such attitude and agreed. He made me feel like I was a waste of time, a broke worthless person not even considered a customer. I have never had such horrible customer service. He refused to give me his name and argued on why I took a business card.h needs to be shut down. I am not going to stop at this review. Save yourself and never go...

The first time I met with Mr Art was quite a few years ago. I'm just as blue collar as they come. Even though he's only seen me filthy after work he's never treated me inferior like many of the other places have. He's never acted like I was anything less than his best customer. We always agreed on fair price we both feel good about. Never treated me with suspicion while I browse his merchandise like almost any other place I've been. My last visit I brought what I was thinking was a nice but rather cheap product needing repair. He repaired It at low cost even though o had a personal situation he worked with me happily and I learned it was a much better piece than I thought. Rather than cheating me due to my lack of knowledge he informed me of what I really had which is worth more than money to me. I'd trust this man on a word and a handshake. Thank you again sir. I refuse to go anywhere else. He will have any and all my business. I currently drive over an hour for his service, but will do more if I have to. You really made a very special night for my family when I revealed your work. A night forever cherished. God...

The owner, Art, and his staff go out of their way to be helpful. He did an excellent job repairing a ring that I had taken to another jeweler at least a couple of times and wasn't satisfied with the results.

The other day I went in to have another ring repaired and decided to see about buying a new one while I was there. I found one I absolutely fell in love with at a very reasonable price. I bought the ring on my lunch hour and was able to pick it up after work that same day, with the sizing already taken care of.

If you're looking for a jewelry store where you'll get excellent customer service, quality repair work, and jewelry that is reasonably priced, Art in Gold is definitely the...