Bella Rose — Local services in Lexington

My entire shopping experience was exceptional. I needed a dress for my son’s wedding and had been to so many stores. Bella Rose is a step above. Yes, the dresses are expensive, but they are very high quality and they are dresses you don’t find in other stores. I started out with one young lady helping me and ended up with two plus the owner! They were extremely patient, suggested dresses that would work best with my body type and made the entire experience a lot of fun. Plus, they were honest when a dress didn’t work. I have never received that type of customer service anywhere. My husband was with me and he even had a good time. That says it all! If you need a really nice dress for a special occasion, you won’t regret going...

My mother visited Bella Rose to shop for her “mother of the bride” dress for my wedding. The lady who assisted her looked her up and down, smirked, and said she wouldn’t fit in the dress she wanted. My mom insisted that she wanted to try it, explaining that she loved it and was willing to have it altered. The lady grudgingly got the dress for her to try on. Once she had it on, she was told that the dress ”was the same color as her and totally washed her out”. My mom left in tears. The staff here is totally unprofessional and straight up mean.

We were able to find the exact dress on Helsi for about $250 less than the price listed...

Visited the shop today for the first time in a few years. I wasn't looking for anything specific, but one customer was looking for an "informal" wedding dress. The girls were putting so much time and effort into finding her the right dress, and I loved seeing this. I could tell she was having such a great time with the young ladies working there. Such a sweet experience once she found "the one". They put on a specific song and celebrated. You don't find this kind of customer service anymore. And the glass of rosè was icing on the cake. I'll be shopping...