In my personal experience, this particular barber shop has not met my expectations in terms of haircutting skills and customer service, leading me to regard it unfavorably.
I am writing to express my deep disappointment with the experience I recently had at your establishment. Regrettably, I must say that it fell far below my expectations in several important aspects. Firstly, the haircut I received was not up to par. It was evident that the barber lacked the necessary skills and attention to detail required to provide a satisfactory haircut. The end result left much to be desired, and I found myself dissatisfied with the overall outcome. As a customer, I believe it is reasonable to expect a certain level of expertise and precision when it comes to hair cutting. Moreover, I must address the issue of customer service, which was equally disappointing. The staff members seemed disinterested and did not exhibit the friendliness and professionalism that one would expect in such an establishment. They were neither attentive nor accommodating, leaving me feeling neglected as a customer. As someone who values quality service and a pleasant experience, I must express my discontent with the level of service I received at your barber shop. I believe it is crucial for businesses to continuously strive for excellence, addressing customer concerns and improving their offerings to meet expectations. I sincerely hope that you take this feedback seriously and use it as an opportunity to make necessary improvements. It is my belief that by enhancing the skills and attentiveness of your team, as well as fostering a more customer-centric environment, your establishment can better cater to the needs and expectations of your clientele. Thank you for considering my feedback. I sincerely hope that my negative experience can serve as a catalyst for positive change within your barber...
   Read moreCame here as a walk in around 1pm yesterday for starters I wasnât greeted. Sat there over an hour nobody said nothing I noticed barbers were done cutting their clients hair and chairs were empty but when I look at them they all turned their heads one guy I asked if he could line me up rudely said âgoing to lunchâ continued sitting there until the gentleman came back from lunch to line me up. He rushed through it and completely messed up my hairline. I needed to get a line up because I had a photoshoot later that night at 7 and my regular barber got sick the day of my appointment. I used to come here a lot back in 2017 and they always done a great job letâs just say next time I need to go to another barbershop because my barber is sick they will never be my las...
   Read moreI've been to all the Dominican barbershops in Gwinnett and this is by far the WORST ONE! Given that it was a Saturday afternoon I was content with waiting a little while. When I got to the chair, the guy wasn't attentive at all when i told him what i wanted. He rushed through the entire cut, stopped to take a phone call outside, and even began to start eating his lunch before he even finished my head and continued to speed through the cut like I was holding him up. He messed up my beard that i had been growing out for 5 months and had the nerve to charge me $25 for it....definitely wont be...
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