Burlington — Local services in Linden

Today July 27th is my last day going to shop at the Linden Burlington. For the first time in my life I had a stupid argument with the young lady supervisor that came to interrupt a complaint that I was giving about a rude bathroom cleaning employee. And without knowing anything about what I was saying, she came and started reasoning with the rude employee. Even the security guard was more professional than the supervisor there today. This only happened because my son needed to use the bathroom. My son and I went to it but there was a lady servicing the men’s bathroom. I told my son “it looks like someone’s in there” and the lady said “somebody here”. So we waited outside for her to be done. She came out and said RUDELY with a nasty attitude in Spanish “I TOLD YOU somebody is here”. I understood her because I speak Spanish so I replied “woah calm down”. Then I told my wife that our son didn’t want to go to the bathroom anymore and told her what happened. My wife went to report this to a manager. She was saying what happened and the cleaning lady came, still with her nasty attitude, to make her point and not allowing me to talk. I got upset and raised my voice over her because she would not let me talk. The young Hispanic supervisor lady assumed I was wrong and the cleaning lady was right just because I was getting more upset because the cleaning lady was still not letting me talk. The security guard said “she doesn’t even work for Burlington”. My wife and I said “of course she doesn’t that’s why she doesn’t care about how she treats people in the store”. But the supervisor that’s supposed to try to investigate immediately assumed I was wrong. I don’t know her name but she was there today. She’s short and spoke Spanish and said she was the supervisor. My wife and I decided to never step a foot into this Burlington again. They must hire more...

This was the 1st time my family and I have ventured shopping since March (and the start of the pandemic). I had such an amazing shopping experience with the store - from the offering of Fall clothing for myself, suits for my husband, and a great selection of pajamas, activewear and everyday clothing for my twin toddlers. What made the experience even more incredible was interacting with Leo (the manager). He introduced himself to me while I was shopping since I had called the store prior to coming to ask a question. He knew it was me because of the covering over my kids' stroller (long story). It was so nice that he recognized I was the woman who called and went out of his way to say hello. When checking out, I was lucky that his register opened up and he gladly rang up my order. He was friendly, professional and truly caring... Realizing that my (extensive) purchase had caused the bags to be very heavy, he offered to assist in putting my bags in the car!!! I couldn't believe how amazing his customer service was - I will absolutely come back to this store for my holiday shopping - but definitely going to make sure Leo is there! It's such an incredible feeling when you're treated like more than a customer... If you ever need assistance at this store - ask for him, he is a sweetheart! Also, the store was well-stocked, clean, and had a great variety of home goods and...

I never visited this store before, Finally I decided to go and see what they had and I was surprised to find a nice variety of things in every department, shoes, purses, kitchen items, bathroom items, beauty products, clothing, Etc. I mean everything I like to find at a store when going shopping. I love it !! The line was long but also I saw carts full of items too so obviously if there aren’t too many cashiers the wait will be longer but anyways I was happy with what I found and I was pleased with the young cashier that attended me, I made sure I looked at her name tag and her name is Lindsay, so cute and petite, she was very polite, a sweet young lady very different from the other cashiers. Thank you Lindsay for your service! I had a good experience maybe because I found what I was looking for and I had a nice cashier. As I was reading other reviews as well, there are areas that are messy with items on the floor and or where they don’t belong, but then again some buyers are just not interested in neatness. They just will throw things or if something falls on the floor they don’t even bother to pick it up and put it back. I believe it’s mostly the public causing the messy part but I highly recommend Burlington.. excellent prices !! Lindsay is the...