Havertys Furniture — Local services in Longview

From the moment I walked in, I was greeted with professionalism and courtesy. The salesman introduced himself and how the company worked. This place is definitely two-to-three steps ahead of their game and I felt very comfortable being in their store.

You can tell from the moment you start looking at their furniture that they are of very high quality and "Real Wood". It was so nice to see this as the previous 5 stores I went to were nothing but sub-par partial board furniture. They definitely pride themselves on making the customer happy and feeling comfortable with their purchase. They start by asking what your likes and dislikes are and let you get a feel for what is around the showroom.

After that, the salesman did a fantastic job of helping me gage and find what I wanted and needed. Could not have been happier with my purchase and they made me feel very secure. Especially with the warranty that they offer. Top notch customer service at its best. Look no further then this awesome place to furnish...

I and my wife bought a leather recliner furnitures set with a table and cost us $7000. It was delivered on 08/12/25 and we canceled the oder on 08/14/25 due to dissatisfaction of color. Scheduled for a pick up on 8/26/25. We took a day off from work to wait on them and they called at 4:41pm to let us know they can’t come and pick it up and want to reschedule for another day. They think we can just take off work anytime and any day we want to wait on them. So we went to haverty store and talked to the store manager and she made some calls and reassured us that they will be at our home 7:30ish to pick it up. At 7:33pm they called again and told us that there was an accident so they couldn’t fulfill the pick up. Basically they are very nice and helpful when they’re selling you stuff but when it time to return the merchandise, they’re making it very hard to return. Bunch of excuses and liars. Can’t do...

Phil our sales person made our purchases seamless, along with Jamie, the interior designer. they came to our house and took pictures. We picked furniture together as a team effort because I’m not a designer. I asked their advice. Jamie was the designer Phil accompanied her to our home superior in every way. We got to see before we purchased the furniture how it would look in the house it was a great experience. Expensive yes, but quality furniture….you get what you pay for. Very happy with our experience. The delivery guys were outstanding. They made sure we were happy and spent quite a long time arranging things for us until we were happy can’t say enough good things about the whole crew. Phil is at the top...