Bad overall experience & the worst facial I've had in years! Pulling at my face, very rough, burning/stinging and product quality was poor. I don't recommend Bloom skincare/ Los Altos at all. Honestly I wouldn't be surprised if some of these positive reviews are fake because after I learned the owner has around 4 children of college age it made sense. The marketing online gives a perception of a cute place to get a facial but the reality of the Bloom is a regret. Now I can recommend Rosewood hotel/Menlo park facial's at Sense spa way better! Update: Sorry Bloom skincare in Los Altos where I went. Your attempt to discredit my honest review is disappointing. I have zero interest in returning. Your receptionist conveyed the information & referred to your relationship as âWolfpackâ or something? Honestly I think the way you Gaslight & disrespect of others is eventually going to effect your business. As for sense spa⊠there is ZERO comparison. Itâs just a better use of the money & they offer champagne & is a dream. I went to your place for the facial because is was cheaper for the service. Now I know itâs worth it to trust my face to a properly trained professional team and pay a...
   Read moreI had my first (and last) facial here yesterday and it was a mediocre experience. The spa bed where I was to lie had creases, underneath the blanket (the portion that is not covered seemed done), when we started. The bed seemed to be âdoneâ but in a halfhearted manner. I decided to ignore the sign.
The facial itself was not bad, the person was nice, but after the facial I was asked to leave in a rather explicit manner, because apparently she had âanother client waitingâ. When I dressed up and left, I could sense no presence of anyone else in any other room, nor was there anyone waiting in the reception.
On the whole, it felt like a factory and not a spa.I wonât be going again and would not recommend anyone...
   Read moreI am usually a regular here but unfortunately the only person worth seeing is Kally. I was able to get in for a microdermabrasion treatment last minute (a weeks notice) with a lady I've never been to and she never ended up doing extractions! It was a quick 10 minute procedure for $95. Maybe Kally or the other ladies ive been to went above and beyond and just did the extractions when they weren't included in the treatment or I was given a poor treatment with the new girl (i didnt catch her name) I'd recommend only going with Kally... she knows what she's doing and she goes above and beyond to help your skin needs. $95 for a 10 minute procedure is...
   Read more