Gleim the Jeweler — Local services in Los Altos

I had a great experience at this jewelry shop. From the moment I walked in, the staff Sherry made me feel very welcome and comfortable. I needed to extend the length of the chain of my Buccellati pendant and Sherry was incredibly considerate in helping me. She patiently explained different options and gave me thoughtful advice to make sure I chose what worked best for me (time, cost and chain style). The follow-up communication was also very timely, which I truly appreciated. At the end Sherry was able to secure me a spot with the original maker to adjust the chain length in a very short time frame. I highly recommend this shop! BTW, they have impressive Buccellati...

Absolutely wonderful experience at this jewelry store, thanks to Sherry! She was incredibly patient, warm, and attentive throughout our visit. Sherry took the time to introduce us to Buccellati rings in great detail and also explained the different types and cuts of diamond rings, which really helped us understand our options. She answered all our questions thoroughly and made sure we felt comfortable every step of the way. In the end, we found a ring that we absolutely love. Highly recommend Sherry if you’re looking for professional and...

My visit was wonderful, all thanks to Sherry! She was incredibly patient and knowledgeable, helping me try on several pieces and answering all my questions thoroughly. What truly impressed me was her follow-up: after I left, she proactively sent me high-quality photos, detailed information, and pricing for every single piece I had expressed interest in. That level of sweet and thoughtful attention is rare. Sherry went above and beyond to make sure I had all the information I needed. She's...