Alloy — Local services in Los Angeles

Living at Alloy has been one of the most unsafe and mismanaged housing experiences I’ve ever had. Behind the shiny leasing tours, this building is a mess of negligence, retaliation, deception, and corporate indifference. • Tenant Safety Ignored, Lied To, and Gaslit: The dog park gate was intentionally designed with no latch, which allowed two larger dogs to barge in and attack my service animal while we were leashed during the wildfires. Instead of fixing the gate, management’s “solution” was to impose an on-leash policy inside the dog park, which makes no sense, because the irresponsible owners of those dogs had them on leash and simply let go. To make matters worse, my lease makes no mention of any leash policy inside the dog park. When I asked management who the dog owners were, they lied and told me they were just “guests” of a resident and that I wouldn’t be seeing them again. Later, when I confronted the actual resident directly, I learned they do in fact live here. And when they responded to me about the attack, management got every single detail wrong: they wrote that I was off-leash and entered after the other dogs, when in reality I was already standing inside with my dog on leash when their dogs barged in. They twisted the facts to cover for negligence instead of taking accountability. • Retaliation & Surveillance Abuse: When I requested security footage of the attack, management retaliated by sending me a screenshot of me and my service animal alone in the dog park before any leash policy existed..irrelevant, humiliating, and designed to deflect responsibility. In writing, they admitted that my insistence on holding my neighbors accountable led to “additional scrutiny” on me. They even tracked down the footage by stalking my personal elevator key swipes. That is retaliation, plain and simple, and an abuse of tenant privacy. • Infrastructure Failures Covered Up: The building suffered major sewage flooding that affected resident units as well as common areas, including the lounge below. Management didn’t even plan to notify residents until I personally went downstairs and pressed them to send an email. Worse, the hazard was not contained properly: entire floors and elevators were contaminated because units weren’t sealed off, and instead of using a negative air pressure system, they had ordinary fans blowing contaminated air around the affected units with the windows open. Residents were left exposed to raw sewage particles and the serious health risks that come with it. • Security Risks: A fellow resident was attacked by a homeless man with a syringe right outside. Recently, we also learned that a registered sex offender lives in the building. I’ve personally interacted with him, not knowing his history, and always caught a disturbing vibe. He constantly tries to approach and talk to residents, and even hit on my much younger friends when I briefly left them alone at the pool. Management never warned tenants, even though children live in the building. That is beyond negligent. • False Advertising of Amenities: During tours, amenities were advertised as “included” and free. After signing, tenants were later informed that cabanas on the roof and the private movie theater actually require additional rental fees. Classic bait-and-switch. • Market Manipulation: While rents in the area have dropped dramatically, Alloy is still charging residents above-market rates while delivering unsafe, unfinished housing.

Lauren is by far the most unprofessional and openly hostile manager I’ve ever encountered. She goes out of her way to make residents’ lives difficult and has a documented pattern of complaints from her previous building and her behavior here is no different.

This is Greystar at its worst: hiding behind polished branding while tenants live with sewage flooding, unsafe conditions, surveillance abuse, retaliation, lies, registered sex offenders, and false advertising. Think twice before signing here — you’ll overpay for an unsafe building that’s still unfinished, mismanaged, and hostile to...

I had high hopes for The Alloy. It was one of my top apartment choices, and I genuinely wanted to live there. But after dealing with the management, particularly Robert Dalcin, I walked away feeling disappointed, disrespected, and ultimately excluded.

From the start of the tour, I felt like I was being pushed away from applying. Robert told me to look at other places before even learning about my financial qualifications. He kept suggesting I “re-tour,” which felt unnecessary and dismissive. Still, I liked the property and chose to move forward with the application.

What followed was two weeks of unreturned calls, ignored voicemails, and emails that were barely acknowledged. I reached out nearly every day, but Robert only returned my calls three times. I was constantly told he was unavailable, either on lunch, out of the office, or on a tour. It honestly felt like I was being avoided.

When I finally did get information, it was inconsistent and unclear. One day I was approved, the next day I wasn’t, then I was asked for more documentation with no explanation. Robert only communicated through brief emails, never addressing the full scope of my questions or offering the professionalism I expected. I had to chase him down just to get my application seen.

The worst part? During one phone call, he brought up things like Airbnb violations and breaking rules completely out of nowhere. I had never brought anything like that up. It made me feel like assumptions were being made about me from the beginning, and that’s not okay. I couldn’t shake the feeling that I was being stereotyped, and it left a really sour taste in my mouth.

The Alloy claims to be a diverse and inclusive community, but that’s not how I was treated. I felt dismissed, ignored, and judged. I was just looking for a place to call home, and instead, I left the process feeling like I...

It has been an experience so far at Alloy.

There is a struggle with the leasing office staff and Greystar to hear and address resident's relevant concerns with rapid, foolproof action.

The main entrance / front door is broken. There has been zero communication from the leasing office on the timeline for fixing the door or on security precautions to take due to the door repair process. The windows are filthy, from the 1st to the 36th floor, with no timeline for cleaning. There have been serious pest control issues, including cockroaches infiltrating apartments through the shower drains and other entry points. The elevators are constantly out-of-commission. Apartments have flooded with sewage water where tenants have lost their belongings. There is a complete loss of water pressure or water at all. Hot and cold. The parking garage is covered in dust or some sort of film. Keeping a vehicle clean is a task. The dog park is generally hosed down during peak hours in the morning. Some improvements have been made to the overall engineering of the dog park, but more adjustments should be made to make it a cleaner and safer environment. The trash chutes are generally out of commission due to a sensory issue which affects the on-off button. The building systems are controlled electronically, which can cause anxiety as these systems malfunction.

As of late, we have had serious criminal activity in-and-around the building.There is zero communication from the leasing office to the residents in regard to the crime or illegal activity.

The most recent development, and most disturbing, the leasing office allowed a convicted predator to move into the building. No notification. No warning. Keep in mind, the building is designed for co-living. Every space, whether the elevators, the pool, the gym or otherwise feels unsafe at this...