The American Hotel — Hotel in Los Angeles

We spent almost a week on The American Hotel on our holidays in LA.||||Room||We got a couple room. The size of the room is adequate, the bed was big and the mattress was comfortable. The bed sheets had a small stain on it and the pillows were not particularly comfortable. The bathrooms are discreet, however you don't feel that you have privacy while using them.||||Service||Although the staff was polite, their service was awful. When we arrived, we did not receive any information in regards to the organization of the hotel, with that we did not have the towels changed for three days. After the third day, we asked and the lady said that when we need towels changed, we should ask for it at the laundry room, which is not an issue, however we could have been informed of it. They never exchanged the bed sheets or pillowcases. The worst issue is that we precisely asked if there was any neighborhood that we should avoid. The staff member said: "No, in general you will be fine. There are a few homeless on Skid Row, but they won't bother you, specially if you avoid the late night".||||That advice is dangerously incorrect. Unfortunately, on our way back to the hotel we had to cross Skid Row, but guided by this advice we went through it. Please don't make the same mistake. It is an extremely dangerous neighborhood, composed of countless homeless installments with agitated drug users, actively doing drugs, fighting and doing their necessities in the open. Please do not downplay the importance of this and do not expose your family to this risk if you can avoid. I have been in favelas in Brazil that were not this dangerous. While I understand that the hotel is not responsible for the installment of homeless, it is responsible for the staff instructions.||||Location||The hotel is situated in walking distance to Little Tokyo Train Station and Union Station, a bit farther. So it's well connected. Additionally, also on the positive side there are really good restaurants on the neighborhood. However, it is away from most places you would like to see in LA. It's far from Santa Monica, Beverly Hills, The Studios, Malibu and Hollywood.||||The hotel is on top of a kind of night club or restaurant with a bar. It gets very noisy in the evening, specially in the lower floors. So either you choose several stairs with no lift or silence through the night. On top of that, it's impossible not to mention the influence of the homelessness in regards to the location. In one of the nights, we had just below our window, two people having sex on the sidewalk while using drugs. Imagine that we noticed their presence from the screaming.||||Overall||NOT recommended. It's not an awful hotel. It's quite passable if you disregard the neighborhood. However, with these many negative points I would absolutely not recommend such a place. Possibly, if you rented your own vehicle, your experience may...

We spent almost a week on The American Hotel on our holidays in LA.||||Room||We got a couple room. The size of the room is adequate, the bed was big and the mattress was comfortable. The bed sheets had a small stain on it and the pillows were not particularly comfortable. The bathrooms are discreet, however you don't feel that you have privacy while using them.||||Service||Although the staff was polite, their service was awful. When we arrived, we did not receive any information in regards to the organization of the hotel, with that we did not have the towels changed for three days. After the third day, we asked and the lady said that when we need towels changed, we should ask for it at the laundry room, which is not an issue, however we could have been informed of it. They never exchanged the bed sheets or pillowcases. The worst issue is that we precisely asked if there was any neighborhood that we should avoid. The staff member said: "No, in general you will be fine. There are a few homeless on Skid Row, but they won't bother you, specially if you avoid the late night".||||That advice is dangerously incorrect. Unfortunately, on our way back to the hotel we had to cross Skid Row, but guided by this advice we went through it. Please don't make the same mistake. It is an extremely dangerous neighborhood, composed of countless homeless installments with agitated drug users, actively doing drugs, fighting and doing their necessities in the open. Please do not downplay the importance of this and do not expose your family to this risk if you can avoid. I have been in favelas in Brazil that were not this dangerous. While I understand that the hotel is not responsible for the installment of homeless, it is responsible for the staff instructions.||||Location||The hotel is situated in walking distance to Little Tokyo Train Station and Union Station, a bit farther. So it's well connected. Additionally, also on the positive side there are really good restaurants on the neighborhood. However, it is away from most places you would like to see in LA. It's far from Santa Monica, Beverly Hills, The Studios, Malibu and Hollywood.||||The hotel is on top of a kind of night club or restaurant with a bar. It gets very noisy in the evening, specially in the lower floors. So either you choose several stairs with no lift or silence through the night. On top of that, it's impossible not to mention the influence of the homelessness in regards to the location. In one of the nights, we had just below our window, two people having sex on the sidewalk while using drugs. Imagine that we noticed their presence from the screaming.||||Overall||NOT recommended. It's not an awful hotel. It's quite passable if you disregard the neighborhood. However, with these many negative points I would absolutely not recommend such a place. Possibly, if you rented your own vehicle, your experience may...

We spent almost a week on The American Hotel on our holidays in LA.

Room We got a couple room. The size of the room is adequate, the bed was big and the mattress was comfortable. The bed sheets had a small stain on it and the pillows were not particularly comfortable. The bathrooms are discreet, however you don't feel that you have privacy while using them.

Service Although the staff was polite, their service was awful. When we arrived, we did not receive any information in regards to the organization of the hotel, with that we did not have the towels changed for three days. After the third day, we asked and the lady said that when we need towels changed, we should ask for it at the laundry room, which is not an issue, however we could have been informed of it. They never exchanged the bed sheets or pillowcases. The worst issue is that we precisely asked if there was any neighborhood that we should avoid. The staff member said: "No, in general you will be fine. There are a few homeless on Skid Row, but they won't bother you, specially if you avoid the late night".

That advice is dangerously incorrect. Unfortunately, on our way back to the hotel we had to cross Skid Row, but guided by this advice we went through it. Please don't make the same mistake. It is an extremely dangerous neighborhood, composed of countless homeless installments with agitated drug users, actively doing drugs, fighting and doing their necessities in the open. Please do not downplay the importance of this and do not expose your family to this risk if you can avoid. I have been in favelas in Brazil that were not this dangerous. While I understand that the hotel is not responsible for the installment of homeless, it is responsible for the staff instructions.

Location The hotel is situated in walking distance to Little Tokyo Train Station and Union Station, a bit farther. So it's well connected. Additionally, also on the positive side there are really good restaurants on the neighborhood. However, it is away from most places you would like to see in LA. It's far from Santa Monica, Beverly Hills, The Studios, Malibu and Hollywood.

The hotel is on top of a kind of night club or restaurant with a bar. It gets very noisy in the evening, specially in the lower floors. So either you choose several stairs with no lift or silence through the night. On top of that, it's impossible not to mention the influence of the homelessness in regards to the location. In one of the nights, we had just below our window, two people having sex on the sidewalk while using drugs. Imagine that we noticed their presence from the screaming.

Overall NOT recommended. It's not an awful hotel. It's quite passable if you disregard the neighborhood. However, with these many negative points I would absolutely not recommend such a place. Possibly, if you rented your own vehicle, your experience may...