Silverlake Conservatory of Music — Local services in Los Angeles

The worst experience of my life and client approach

My daughter is 7 years old, and she attends various classes: ballet, group music lessons, and gymnastics. Everything was amazing in all of this places. In Silverlake conservatory we signed up and paid for a month 150$, plus an additional $50 fee.

My daughter was scared of the teacher and didn’t want to attend the class with her. We asked if I could attend the class with her, as she is in a new environment and needs time to adjust, and also requested to try a different teacher. They said I can’t do it.

The response we received was that we could try a different teacher at the end of the month, after paying for the next month in advance.

I believe that schools working with children should be more flexible with their rules, understanding that a new place can be intimidating for kids, or that a teacher might not be a good fit for...

I tried contacting them about lessons and attempted to some get some basic background information on the specific teachers they have (education, how long they've been teaching, professional experience, areas of focus, etc.)

Not only did they refuse to give me ANY information on ANY of their teachers, they wouldn't even disclose a list of names of the teachers they had so I could research myself. They wouldn’t even respond to my 2nd...

People over there are very nice and professional, my children had been taking classes with a scholarship for a while. We are very thankful because without it there’s no way that we can afford it!! Thank you so much to everyone and all of you that make this...