TechRestore — Local services in Louisville

So first of all, i would like to say after what I experienced over there I do not have confidence ever going back there or any other affiliated branch they may have for anything.

I feel very ripped off and disappointed in the work they did for my Gaming Laptop, ESPECIALLY STILL CHARGING ME, FOR MESSING THINGS UP IN MY LAPTOP! Now I must say they did agree to try fix whatever they wrecked inside but this was not an immediate action. Before they made it seem as if the LED lights were already off and it just would not come back on until I kept insisting that i have been opening the laptop for 1 year 9 months and always careful with the LED controller and ribbons, so there is no way it would suddenly go off when you guys touch it.

I had to pay $135 for them to work on my Laptop and $50 more for them to put my laptop on their bench first(hot bench). The main reason I came there is because i needed thermal paste repasted on my cpu and gpu and I did not have the tools to this since i traveled to Kentucky for work. I have used this laptop for 1 year 9 months and was already ready too sell it as is with everything intact. But to my dismay "Tech restore" did the following.

1.Messed up the LED bottom lights that made the Gaming laptop really stand out.

Damaged some part of the left fan in the process of taking off the heat sync and casings.

I feel very upset about this because I was already thinking about selling this laptop off with the LED and everything it could still do for at least $900 to a buyer who wanted it back in Georgia and this happens. I have pictures of some parts of the LED ribbons ripped and the fan part cracked.

I always send my laptops to Micro PCS every time, and they hot bench just the same and do everything at maximum quality but since there is none in Louisville I decided to try these guys. I have learnt a big lesson! I really hope none of this reach out to me for anything because I will block the number! This review needs to be seen!. My hard earned cash gone to the drain with more problems to...

If you're an Apple user in the Louisville area, you NEED to know Jeff Jewell and his crew at TechRestore. My 2013 MacBook Pro was slower than you could imagine. It hindered my ability to work, study, or perform basic tasks. I couldn't open more than one application at the same time - otherwise I'd be waiting for days for one or the other to load. Saw a colleague of mine post about TechRestore on Facebook and decided to check them out. They performed a free diagnostic, but before they did - Jeff was able to tell me what was the likely issue (a crashed or crashing hard drive).. They called me the very next morning, confirmed the issue, gave me two options and described both, and once I made my choice, they had it ready on the next business day, Monday. So, long story short.. took it to them Friday, Saturday they called and told me the issue, and Monday I had my computer back and it is a brand new machine. It's faster than when I first bought it, I dare say. Jeff was extremely kind and personable, also very knowledgeable. The price was fair.. the alternative was to pay for a lesser/temporary fix for a little less, or buy a new computer for 1k more.. I'm so glad I went to TechRestore. Beyond satisfied with my experience and their customer service & support.

Got an Apple issue - look no further...

Excellent laptop repair services! Had a fairly difficult repair job done on my Lenovo Thinkpad X1 Yoga 2nd gen Ultrabook (Mobo replacement) by Tanner who was super professional and explained the entire repair process in detail, giving me frequent updates on the repair status. Part shipped quickly (was told all their parts were from OEM, which was a huge relief as this part was hard to find from any other reliable vendor online other than OEM) and laptop was ready for pickup shortly after that. Mobo was cleanly installed (see picture) with all ribbon cables and thermal shielding tapes and CPU fan/heatsink back in place as the original factory state. Labor cost was also super reasonable relative to part cost and job difficulty (Ultrabook Mobo repair is one of the hardest repair jobs in such compact laptops that have tons of sensors and peripherals (screen digitizer, fingerprint sensor, battery, speaker, etc.) that connect with very small/fragiles cables and pin connectors that snap into the motherboard). Very much satisfied with the service and will definitely recommend TechRestore to family...