Trudy's Hallmark Shop — Local services in Loveland

I went in with my friends one was looking for a blanket and another was checking out one of the dancing stuffed animals. We were only in the store for maybe five or ten minutes when I noticed we were being followed by Victoria. We paused for a moment to talk, and she looked at us and said, “Okay guys, time’s up.” When we asked what she meant, she told us, “You’re not gonna buy anything, so you have to go. This isn’t a place to gather and talk.” Then she kicked us out. We had to leave and come back later to actually buy the blanket and a dancing pickle for my mom. Another employee was very kind and greeted us when we came in, but Victoria was extremely rude. It was uncomfortable and honestly strange that she followed us and eavesdropped on our conversation when we weren’t causing any trouble. Yes, we’re teenagers, but we were there to shop I was buying a gift for my mom, and my friend just wanted a blanket. Instead, we were treated poorly for no reason. It’s really disappointing, because I used to be a regular shopper here with my mom...

My girlfriend went shopping here with her friends. There was one lady working that was very kind and another not so much. My girlfriend and her friends were kicked out after about 5 minutes of looking around by an employee named Victoria. Victoria was very rude and followed them around and admitted to “listening in on their conversations”. Very cute shop with very cute merchandise. it’s unfortunate to have a bad experience due to...

Kicked me out for not having a mask. Was very rude about it too. Shameful. Will happily take my business elsewhere as every other place of business has not kicked me out. Every business has allowed everyone to make their own medical decision. If it’s that big of a deal could kindly offer one like everywhere else’s does. Pushing customers away when business need support seems an odd way to...