Although I am pleased with the quality of the furniture, the delivery experience is actually why I won’t buy from here in the future. When I ordered the outdoor furniture it was in stock. However, there is only one day per month they deliver to my area…which is ridiculous. When I was on vacation the first delivery date was offered, I asked if I could please make arrangements to pick up my furniture myself as we had several outdoor events planned and needed the furniture. They were rude when I called as directed, and made sure we could not do it restricting access to weekdays between 11-2. Impossible for working families. I ordered the furniture for the outdoor events and even though we spent $20,000, I had to wait 2 and 1/2 months before they found another date for my...
Read moreThe one star was a mistake-as I was interrupted. Here is my review:
Over the past several weeks, my husband I have worked with Julia, Design Consultant from Ethan Allen at Legacy Village. Julia has visited our home in Shaker on several occasions and spent the time to understand our design preferences and the current pieces we wished to incorporate into the new design in our home. She is one talented design professional! Julia has a keen eye for color, lighting, textures, artwork and styles of furnishing second to none! She helped me bring my vision for our home come to life! Julia also understands the value of personalized, customer service! We highly recommend Julia for her design services, her excellent customer service, and her warm and charming personality. Many...
Read moreEthan Allen at Legacy Village definitely did everything right for us! Our experience purchasing a sofa and a chair and a half was perfect from the start. We love our pieces! Supurb quality. The color, style, size and well everything is perfect thanks to our wonderful salesperson, Judy Sabo. She took such good care of us and she is so very nice. We will definitely look to her for future purchases. I would also like to mention that the delivery went very well and the two delivery gentleman were courteous, professional and very nice. We highly recommend purchasing quality furnishings from Ethan Allen, Legacy...
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