North Suburban Flower Company — Local services in Maine Township

So this was a VERY odd experience. My boyfriend sent me flowers for Valentine’s Day. He had requested them to be delivered on Valentine’s Day. They proceeded to call him the day before asking for me and confirming I had flowers being delivered to me. First, he was irritated that they tried to get in contact with me as they were suppose to be a surprise. Second, he had ordered them and specified delivery on Valentine’s Day. The woman on the phone confirmed they would not be delivered until Valentine’s Day. She then proceeded to deliver them a day early when I wasn’t even at work. And it’s funny that he didn’t get the delivered notification until the next day. Well, I still loved my flowers. I did notice that the purple stalk looking flowers were already wilting from the middle down, the orange roses were delivered with hard crunchy leaves and browning petals like they were already on their death bed. I wanted to enjoy them at work for another day, but came in the next day to a bunch of dead flowers. For as much as these bouquets cost, this was absolutely unacceptable. I have ordered a ton of flowers from other florists in the past and they last AT LEAST a week. Even when my boyfriend buys from the grocery store on a whim, they last way longer than these sad things. After all this, my boyfriend reached out to get this issue resolved. She ended up saying she would replace them. Well again she called me to tell me she had a delivery for me and told me she was going to send me some roses in a different vase. I’m sorry but like I told her on the phone, if he ordered a beautiful bouquet that he specifically picked out, and it died because you sent me old dying flowers, you are expected to REPLACE them with the SAME thing he ordered in the first place. She also told me the girl that drives the Cadillac SUV to deliver them, may have had it too cold in the back. Nice excuse for your poor quality delivery. Now I got a bunch of random roses poorly thrown together with these little white flowers. Best part was, I was with a client when this woman delivered the flowers to my coworker and proceeded to loudly lecture her about how to tell my boyfriend they don’t guarantee delivery times etc. she also sent a long text to my boyfriend about how they don’t deliver specific times like amazon or UPS. I’m sorry but we understand TIMES may vary, but delivery dates should not unless specified. And none of this excuses the fact that you delivered us shty flowers that died a day after I got them. Research the florist before you order from this unprofessional woman. Seeing how she not only responded to us but also to her other bad reviews just shows she’s a hot head with a shty attitude and has an obvious history of delivering poor quality with a...

We contracted Pam for a wedding last year in August. Of coarse due to covid we had to reschedule. It was a very stressful time. We dreaded calling vendors with such disappointing news. Pam couldn't have been nicer. She said no problem whatever you need me to do I got you! We didn't get the run around about how we have to pay more blah blah like other vendors we heard about. We picked a new date and Pam kept her promise. She is a flower genius. Not one thing was wrong. We added some last minute things and Pam was there for us with never with any attitude. Our wedding was two days ago and the we got compliments from nearly every guest about the design of the flowers. She also provided linens and help with some before the wedding designs and planning. Pam thank you for everything you did for us. We couldn't have asked for more. On a complete side note. My wife's dad passed away last year and someone near our house ordered flowers for us. She recognized our name and address. She came to our house the next day with food, snacks and flowers. Pam you are an amazing person.

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Didn't want to even give one star. On mother's day my son who is in the military wanted me to have flowers on mother's day since we haven't seen each other in a long time. He paid extra to have them delivered on mother's day through 1800 flowers who used this florist. At five pm on mother's day the florist called me to ask if I received my flowers I said no. They said they would be delivered Monday. Monday they called again asked did u get the flowers yesterday I again said no she said it's 1 O'Clock we are on our way. I'm writing this at 930pm still no flowers. I called 1800 flowers who said no refund until they hear from my son who is unable to call due to his location at the time and possibly not for several months. No flowers and a soldier is out 75.00. Why would they call twice and never show up and not call again . Do not use this florist. A disgrace and they now have an additional 75.00 and a son will be disappointed that his mother didn't receive the flowers. As of now he thinks...