Batteries Plus — Local services in Manassas

Never again, curbside is joke and the manager likes to make to many excuses. Your store sits right beside a Starbucks and you don't even have any designated curbside pickup parking areas for your store. Good luck trying to find a spot to park. I placed my order online for curbside pickup 2 hours ahead of arriving to the store, I was suppose to get a text/email when my order was ready but figured I could hang out by the store and wait(couldn't be much longer). When I arrived I noticed no customers in the store so I went in only to find three employees and no customers and still no email or text and my battery still wasn't ready. Once I identified myself I conveniently get a text saying my order was ready even though it wasn't. The manager had a lot of excuses but didn't lift one finger to help me put the new battery in my car or to retrieve the old one. Yea curbside pickup yea right, he just stood behind the plexiglass and made excuse after excuse. From the time I arrived and by the time I left this manager did nothing but make excuses for the poor service and breakdown in corporate's policies. I kept reiterating to him that it didn't matter because this store would never get my business again anyway. I took a chance and tried to support my local business and this is what I get in return....

I bought 5 watch batteries totaling $21.89 from this Manassas, VA store as they claimed they are lot different to many stores like Walmart since they do not carry old, discharged batteries in their inventory. One of my Renata 364 batteries was installed correctly on my SEIKO watch and worked until last night 03/08/2017 since my purchase and installed on 12/13/2016. The battery is suppose to have a voltage of 1.22v but it reads only 0.801v this morning. When I called the store they now say that there is nothing they can do about this kind of a battery even though it is shy of even 3 months. DO NOT PURCHASE any car batteries from here and buy from COSTCO next door as their life time no question asked guarantee COSTCO stand behind unlike Batteries+. DO NOT BUY any products from this store as they practice a deceiving, misleading business. I even had the defective Renata battery, the receipt and its original packaging which Batteries+ rejected to even look at. These people carry defective batteries and sell at the store at...

I've had my small reliable Apple iPhone 4s for at least 4 or 5 years and didn't realize how much it benefited me until yesterday when it began losing charge and soon became totally inoperative. I searched for a local store which specialized in cell phone battery replacements, found Batteries Plus on the Internet and made an online appointment which provided me with a discount. I was very pleased that the store had a new battery which fit my now "classic" iPhone. I dealt with their store employee Jermaine who greeted me and also performed the battery replacement. The repair took no more than about 12 minutes and I now have my iPhone back into operational condition. Many thanks to their employee who provided me with lots of information about the repair he'd be doing and I'm now happy that I didn't attempt to buy a battery elsewhere and try to install it myself. Great service and convenient location. A+++++...