Walked in tonight at 9:14 pm, today is Thursday the 29th of August 2019 and saw that the store was being sweeped. I made my way to get a cup of Frozen Yoghurt and went up to one of the frozen yoghurt machines and tried pulling on the lever to get some yoghurt, there was none available. I looked up at the staff member who was sweeping the floor and she seemed very much not concerned at all. I asked her "is your store open ? " she just simply replied "we are open till 9:30pm" I just put the cup back and left the store. It seems the staff do not care for the customer, atleast she could have told me when I walked in that they are no longer serving customers for the night. I wasted my time and effort walking into the store at 9:14pm trying to get yoghurt when all the machines were already closed and no one interested in providing any help. They were just interested in closing up and leaving for the night. This was my second time coming into the store. Was very dissapointed in the lack of concern...
Read moreI had my first job here and I had Never been treated more unfairly. The boss told me he would not pay me as much because it was my "first job" yet he paid another girl more who was younger than me more and it was also her first job. I was also unable to attend one shift, and I told the bosses in advance, yet they told the manager to not put me in any shifts. When I told him I was quitting he refused to give me his full name for my new job and when I texted him asking he said "who is this?" The bosses are also very biased with how they choose their employees, if you are a male, its very unlikely you will get hired. and if you are southern asian you will get treated unfairly. Sweet frog is an amazing place to eat at, but to work at not so much. My next job paid me twice as much as sweet frog, and it was only my second job. if you ever plan on working on the one on sudley manor, please...
Read moreThe lady who attended me was very old & extremely rude! When I asked to speak to the manager she said she was the manager. During COVID they are giving you your yogurt + toppings. It’s flat rate fees. $6 small (up to 3 toppings), $8 medium (up to 3 toppings) & $10 large (up to 4 toppings) and if you want additional toppings they charge .50 cents. They fill the cup to the top with yogurt & barely sprinkle on toppings. Also during my time there another customer ordered a drink but they said they couldn’t blend anything there. So he asked for the ingredients in a cup and charged him an extra $1.50. He said no thanks and left. & finally when I was complaining at the register & paying she said she didn’t want my money so I said I was never going back. If you want terrible service go here! If not I recommend literally any...
Read more