KAY Jewelers — Local services in Mankato

Omg, where do I begin?! Kara has been with us through our whole process starting with just looking back in August of 2018, then the purchase of my engagement ring, wedding bands, anniversary ring, necklace, earrings, and my soon to be husband's wedding band. She always listened to what we were looking for and really helped find what fit us best! I went in set on a solitaire, princess cut, on a white gold band, and we ended up falling in love with an emerald cut center stone with halo, and partial diamond band, I was also set on plain wedding bands to just accent the engagement ring and we ended up deciding the wedding band that went with the ring to begin with looked great but needed a little more so we got two. We love the LEO collection and that's where our wedding bands and engagement ring came from. She is always so kind and informative. She is such a great representation of what Kays stands for; polite, informative, great listener and willing to find what fits you best! Shari and Arron have been amazing in helping us as well, with cleanings and the financial options available. They all are very good at making sure to inform us of the...

Yesterday, I entered the store for the third time to look at wedding bands for my fiance and myself. I was serious about purchasing one specific one for him. I waited for a half an hour and was really excited because the lady that came to help us seemed to be really helpful with the last couple and she seemed really nice. Then when it came time to help me (and my mom) she was awful. She seemed uninterested, distant and rude. It seemed as if she didn't want to help us because I was just a young kid that wasn't serious about buying. I was ready to drop a good amount on the ring that he wanted. Not to mention, my fiance was sized at your store 3 times prior to this and our information was lost yet again. I understand that maybe I should remember, but I had brain surgery. There is not one excuse that can make our information being lost 3 times okay. I will be shopping elsewhere, because this was not the first three times I was disappointed...

I don’t even know where to begin! I have worked with Sheri every time I have gone in there for the last 15 years. She is very personable and she knew exactly what I wanted. She is so easy to work with and she knows her stuff. We made it so easy for my fiancée. All he had to do was call her up and tell her to order the ring. She saved everything in my profile. I had two rings in my profile and when they were talking she explained why she would go with one ring over the other. So my fiancée ordered the ring and proposed to me on Christmas Eve. Sheri was one of the first to know that it happened. Kay is the only place I will buy my jewelry from because the staff is easy to work with and it doesn’t take long to get the product. And if you are unsatisfied with it they will make it right. We will be back to...