Nancy Craney - State Farm Insurance Agent — Local services in Marana

My husband and I had not compared insurance rates for quite some time for our autos and homes. I submitted an insurance search on line and received a call from Stephen Tovar regarding our inquiry, and we are so thankful that we did! Stephen was informative, reliable, respectful and kind in our dealings. Our situation was not straight forward and took some leg work on his part. Stephen reached out to the appropriate contacts to obtain information we needed. He communicated the information received back to us as he said he would and when he said he would. He is a man of his word in all our dealings. We truly appreciate his attention to detail and extra efforts that he put in on our behalf. Stephen was able to save us a significant amount on all of our insurance policies. I was very pleased with all the positive reviews I found about the office as well. We felt very comfortable and confident in our decision to change our insurances over. Thank you for all your hard work and efforts...

I recently had the pleasure of working with Alexis of Nancy Craney State Farm to add another vehicle to our insurance policy, and I couldn't be happier with the service I received! Alexis was incredibly friendly and helpful throughout the entire process, answering all of my questions and guiding me through the necessary steps with ease.

What really stood out to me was Alexis' attention to detail and willingness to go above and beyond to ensure that I had the right coverage for our vehicle. They took the time to explain all of my options and made sure that I felt confident in my decision before moving forward.

Overall, I would highly recommend Alexis of Nancy Craney State Farm to anyone looking for a knowledgeable and accommodating insurance agent. Her professionalism and dedication to her clients truly sets her apart, and I am grateful for her assistance in securing the perfect coverage for my new vehicle. Thank you, Alexis, for your...

We had an issue with State Farm’s roadside assistance. I reached out to Nancy via email twice for assistance. Nancy never got back to me but eventually one of her workers did. We were offered $150 in compensation for our issues that we accepted. It’s been over a month since that promise was made and I have not received the money although I have paid State Farm around $500 in premiums in that time. I again reached out to Nancy with no luck but her employee once again called me. She said it is a claims issue and there is nothing they can do. If I was looking to have no agent and no assistance I would have chosen Geico or Progressive. Now this was over $150, what am I to expect will happen if we have an accident and actually need help. Will it be a claims issue and not their problem? I have changed agents since and I assume I won’t be...