Neighborhood Tobacco Outlet — Local services in Marion

I have been going into this same place for nearly 8 years , the Manager is always rude or short with me , today 8:45 am again I go in to get a soda Refill 75cents for the past 6 months I've had a new cup is what I've been being charged, I've had issues for 3 days now with a certain type of pop and have been bringing it to their attn. So today Again I try to fill up and Still same problem, so Manager finally changes the box of syrup, then tries to charge me double what I've been paying since I bought this new cup, I say something about what I've been being charged and that it's a refill and she responds with ," I'm charging for refill on the size " in return I turn my cup so she can see that it says on the cup 32oz , and showed her the size, cause idk if that makes a difference , in which She replies with "You don't need to get an attitude, ??? WHAT? Attitude? I have NEVER HAVE GIVEN ANYONE THERE ATTITUDE ,... EVER!!! She had the attitude with me, I've been nothing but polite to everyone there . She's never pleasant to me , And I don't normally say anything about it but Today she went to far!!! SHE NEEDS TO BE LET GO , I DON'T EVEN LIKE GOING IN THERE WHEN SHE IS THERE BECAUSE SHE IS ALWAYS RUDEVTO ME AND NEVER SMILES OR SAYS HAVE A GOOD DAY, What a shame just saying Neighborhood Tobacco needs to be seriously looking into hiring pleasant ppl if they want to keep my business in this establishment. Seriously I spend a few hundred a month there.... I can go to Smokin Joe's!!! And will if she is there...

So today I went up there and bought 2 things one Blu E-Cig cartridge and a Blu E-Cig disposible one i get home and tried it and they didn't work so I went back up there and asked if I could return it and they flat denied me they said that I can't return ANYTHING once it's left the store and note that I'm part of their everyday business they know me so well they refer to me as Nathaniel, but they don't care even the store manager all they want is your money they don't go out of their way to make you feel satisfied at least they don't for me, I hope they learned something from this don't rip off your loyal customers, I plan on finding a new place to buy...

I love this place. Not only does it have cheaper price cigs., it has novelty items and more. Plus stick incense 10 for only 2 dollars and you pick which ones you want. Very nice place and the employees are so very nice and friendly. Makes you feel like your walking into a blast...