Your response is dismissive of the actual problem with your establishment. Other reviewers mention this same issue dating back at least one year. First of all it is your employees responsibility to ask a customer if they are dining in, or taking items to go. Even so this does not excuse the the utilization of single use plastics when so many alternatives exist. Second it was completely clear that waste is just your default mode of operation. There were only single use plastic cups available near your water dispenser. Additionally, every other customer in your establishment had the same plastic containers with their food. Most of your food items could easily be wrapped in compostable paper, reusable cups should be available for coffee, and water. After your response I will not be back. Do better I used to love coming here for a panini and coffee. However, on my last visit everything was served in single use plastic, despite eating in. Plastic cup for cold coffee, plastic lid on hot coffee, plastic cup for water. Panini served in plastic container with a lid. They used to use plates, and mugs when eating in. The sheer amount of waste is unexpected, and...
Read moreFood was so good, holy crap. I look forward to coming back for the Felicia wakin bacon panini (in the photo, it's actually on sour dough because they ran out of panini bread but may I say, it was so good. The quality of bread that sour dough was. Egg fried hard with crispy edges, the sauce had a small spicy kick, there was a perfect amount of Cheddar cheese that was completely melted like a proper sandwich with melted cheese aught to be. Freaking delicious. Oh yes, another star of the freaking show was the Avocado toast on multi grain bread (because they ran out of sour dough, probably from making it the two wakin bacons lol) anyway, it was loaded, perfectly just uber yummy with freshness, care and felt so good to consume. They were both so good. Seriously, it's one of my favorite breakfast sandwiches I've ever had. Truly incredible in taking you for a wonderful mouth journey of texture and flavor. Do yourself a flavor and stop by here already....
Read moreThis used to be my favorite spot in Martinez. I met my wife here. Over the years the service has gone downhill. They remodeled it to accommodate for more traffic, but it ruined the atmosphere. Prices keep going up. I often like to order ahead for a quick pick up. 80% of the time they “ miss my order” or claim the “order just came in”. Today I ordered at 8:02 and finally got my food at 8:42. It wasn’t busy when I arrived. I don’t care how good the food is, I’m never supporting this business again.
Edit: I reached out to Barrelista on instagram back in February and they were unresponsive.
I finally decided to post this review after countless occasions of my order ahead not being worked on until I actually show up. If this was a singular occurrence - fine everyone makes mistakes - but this systemic.
Don’t offer the ability to order ahead if you...
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