Pro Repair LLC — Local services in Medford

Dont lie . You should win an oscar for lying. As for financing, they running a scam. They advertise that you pay 40 down, and then rest installments. When you start talking to them and they say the down payment is anywhere between $40 to $85. Got approved for Double the amount Of what I was Purchasing yet the down payment was full $85. I decided I’ll think about it the next day I tell him that I’m on the way you and he already knew From the day before what I wanted. I called him when I’m on the way and he said come by. And when I got there, he tells me that he no longer has the device available that I want and that someone else bought it. But the device was there and when I asked he said somebody’s coming to pick it up And that if i just pay now he can have it ready tomorrow for me For pick up. When I said, why did you not tell me when I said I’m on the way to which he Said that it all before I called it doesn’t make sense. Why would you tell me to come over anyways if you sold my device. I specifically wanted iPhone 15 Pro this whole time but now since he’s saying that he sold it I said what else do you have them? He said he’s got iPhone 14.pro And I went ahead and bought it but when I got home, it was only regular iPhone 14. So I took it back and asked if I did that he said it was 14pro I was just done with this guy. I asked my money back. He said it will take five days. I said no I wanted right now and then he ended up calling the cops on me...

Pro Repair replaced a cracked Apple Watch screen for me. The repair was quick, I was told the watch was water safe, I left happy. Two weeks later my son wore the watch in a pool and the screen popped off! The watch sustained water damage so I brought it back to Pro Repair to see what they could do.

I was told they would do a diagnostic test and call me with results. After a week of not hearing from them I phoned to check in. At that time, I was told the mother board was dead and replacement parts would be there in a day or 2, after which they would call me with an update.

Two weeks after that, I still had not received an update so phoned again to check in. This time I was told the watch is completely dead and there is nothing that they can do. Come pick up the watch.

My husband and I stopped in to pick up the (now useless) watch and asked about possibly getting a refund for the screen repair as clearly, their water-safe testing method wasn't up to snuff and now we will have to replace the watch completely.

We were told they are not responsible for the water damage and they do not offer refunds. My husband asked if he would reconsider their refund policy, which they could not, so the husband mentioned he would sadly, have to warn people on social media to be cautious with this business. My husband was then accused of being threatening!

Anyway, take what you will from our experience. We are now out $99 for the repair plus the cost of a new...

I recently had the pleasure of getting my iPhone 14 Pro Max's back glass replaced by ProRepair, and I couldn't be happier with the results!

From the moment I walked in, I was impressed by their friendly and knowledgeable staff. They put me at ease right away, explaining the process and addressing any concerns I had. Their professionalism and customer service truly stood out.

The actual back glass replacement was nothing short of exceptional. The new glass seamlessly matched the original design, and you'd never guess it had been replaced. It's crystal clear, scratch-free, and feels just as sturdy as the day I bought the phone.

ProRepair's attention to detail and commitment to quality were evident throughout the repair process. They used high-quality materials, and the craftsmanship was top-notch. The result exceeded my expectations.

What's more, the turnaround time was remarkably fast. I had my iPhone back in my hands in no time, and it looked like a brand new device.

I highly recommend ProRepair for any iPhone repair needs. Their expertise, professionalism, and dedication to customer satisfaction are second to none. Thanks to ProRepair, my iPhone 14 Pro Max looks and functions like it just came...