Farm Bureau Insurance — Local services in Memphis

there should be an option for no stars. If you are their customer, great. However if you need to file a claim against their insured, I wish you the best of luck. My vehicle was hit and damaged by one of their insured in April 2024. The same day, I filed the claim. I did not hear back from anyone until a month later. When I did finally get in touch with a poor excuse of an adjuster- before I could introduce myself he immediately went into why they can’t cover repairs to my vehicle but they will cover the cost of my rental. After this guy finished speaking , I informed him that we’d never spoken before and that I never had to get a rental, because I’d been waiting A MONTH for an update on my claim. He then requested that I send images or any supporting information regarding the collision between myself and their insured, I sent the information requested on May 22nd. Has my vehicle been fixed and have I even gotten an ounce of courtesy such as a RESPONSE back from these people since I last contacted them on May 22nd? No . Today is July 11th. Considering demographics- I am not SURPRISED at how my case was handled- I am simply saddened and fed up with bad, corrupt business.

I came back to edit my review as I went through and read some reviews prior to mine and I see now that the same goofy who I dealt with is the same goofy who’s given others a hard time. I know this kind all too well. He has the backing of corporate or dirt on them - either or, and he’ll continue to get away with this fraudulent and disrespectful manner of work. I will just have to accept my loss or get my attorney involved over something that would have and should have been a simple fix. This company is a joke and so are their NON...

Hall(claims)Caldwell(his boss allegedly)are the Worse! A LYING appraiser, claim representative. Leaves you with a Outrageous Deductible! Insurance is already sky high and you have to be double crossed on TOP of That,THEN a check for crumbs. That won't Cover nearly enough Damage fees for the Contractor to go to Home Depot. Fellas dont you Dare LIE! Like we can resolve this by phone!(LMBO) TRY another insurance company seriously these pple are very Disrespectful towards "certain" pple. I mean No Integrity at all!. Like there would BE a Company without US!!!! 0 Stars, Fellas P.s Generosity...

I have been insured happily by Farm Bureau Insurance for several years now, and I always find their service particularly personal and refreshing. Specifically, I have been very satisfied with the service and attentiveness of one Todd Gatewood. He has made a personal point to take care of all my auto needs for years now- even though I frequently find myself in minor traffic scrapes. Without a doubt, Todd always goes above and beyond, even diagnosing my other vehicle issues and malfunctions for me. Farm Bureau really is like...