Buckle — Local services in Mentor

This is the first Buckle I've ever been to and I'm in love. I came here with my friend to get ready for a night out. I was browsing but was very unsure where to begin. An extremely nice and stylish looking guy with a nose piercing came over and was a tremendous help. I explained to him that I had recently lost 70lbs and I had no idea what size I even was. All I did was tell him what styles I was into and he was immediately showing me different colors, patterns and sizes. He even offered to look up other styles for me on their website. Than a week or so later I went there again and the same guy immediately asked how I was liking the pants I got. A++ in customer service to that guy. There's a girl there that's way too in your face and not trying to leave you alone even if you've told her twice that you didnt need help...

Only been the buckle one time and when I went they got me to sign up for rewards program and continued to check me out like normal and paid with cash and then month later I’m getting charges on the account from someone going into the store and using it and since they different company for there rewards they didn’t do an investigation and blamed it on me when they don’t even check IDs at check if they did this would never happened so I would recommend staying far away from there...

Great staff! Especially Shantee I think her name was. And the guy w the southern accent that works there. They both were awesome! The 3rd employee working there was very nice as well! Very satisfied. Was like night and day between this Buckle and the boardman oh one. It might be out of your way but I'd advise everyone to come to this one or the eastwood mall location before going to the...