Scandinavian Designs Furniture — Local services in Meridian

My wife and went into the Meridian Scandinavian Designs Furniture Store and met Danielle. She was extremely knowledgeable and an excellent sales person. To us, that meant that she listened very carefully, ask a few questions, then proceeded to show us furniture that really met our needs. Both my wife Karen and I felt as though we had somebody that was not focused on making a sale but an expert that new the products and could help guide us to them. Danielle in a short period of time lead us to what we needed and wanted. We placed an order went home. The next morning I woke up uneasy with the decision that we had made and I started to do some reseach and found another product "I thought" was better. I called Danielle and cancelled the order. She was very sweet and helped me to do that. I was so impressed with how Danielle was NOT attached to the sale. It struck me how she could loose a sale like that and not show any sign of being, even disappointed, but providing the same level of service she had provided from the beginning. This stuck with me and I did further research on the product that I thought we wanted, I found that Danielle and Scandinavian Design really did have a product that was the best fit for us. With my hat in hand, I called Danielle back, explained that I once again had changed our minds and can she reinstate our original agreement? Danielle, you guessed it, was sweet and professional and sold us the furniture AGAIN. Danielle, you are a professional, thank you for your service and most importantly...

Delivery problems…. So ordered multiple pieces of furniture and most were delivered as expected. One of the pieces, a dining sideboard was quoted to be available in 3-4 months and the order was placed on 1/11/25. It’s now July 10th and I’m told it’s now in the warehouse but they can’t schedule it for delivery until 7/22 because the delivery truck for the 13th is full. It’s been six months you would think they would prioritize the delivery but nope! After asking to get this improved I was told it can’t….. I asked for the warehouse phone number to escalate and was told she doesn’t have it. Then I ask to talk to my salesperson and was told he no longer works there.

While I love the furniture there I will never order...

The wifey and I just got a home that is much larger than our current apartment, so we needed some furnature. We werent exactly sure what we wanted so we went to all the generic spots. After a day of looking we saw Scandinavian Designs not knowing what to expect. It is a mid century modern paradise and whats better the sales staff was friendly and not pushy whatsoever. Huge shout out to Walter, the guy was a delight to work with, was very knowledgeable about the product and made the process super efficient and easy. We will definitely be back again to furnish other rooms in...