I was almost out of gas for my ride share job. My paycard was in the mail on it's way. I set up virtual google pay and linked it to my work pay account but it would'nt work. I had money but could not access it or drive without gas. Ozell helped me troubleshoot my virtual pay issue. All I had was my paycard account numbers. Ozell did in 5 minutes what 5 other gas stations could not do. 3 stores and 2 tech support phone workers said they could'nt help. Ozell had me enter my paycard account numbers at the register and without a card, I filled up my tank and went to work. Thank you Ozell and Minit Mart! Ozell is the reason I worked Monday night. All other gas stations did'nt care or even listen to my needs. Keep this Man on board. His customer service skills are so impressive that I am now a loyal Minit Mart customer. I offered ways to repay Ozell. He said " Don't worry about it" Minit Mart management, do what you gotta do to keep Ozell happy.thank...
Read moreThis Minit Mart is one of my favorite stops. The parking lot is 20 yards from the I-35 exit and entrance ramps. And the people who run this place are good people, they care about their customers, they are'nt jaded and stonefaced like most convenience store employee's. They run this place like a well oiled machine. You can buy 2 beef n cheese empanadas for just over $3. The gas price today at Minit Mart in Shawnee is $2.93 a gallon. 5 cents cheaper than a gas station I passed in KCMO a few hours ago. The entire place is always clean. And If you ever have money on a card but the card is damaged or missing, they have the capability to enter your card numbers by hand, swipe...
Read moreNewly transferred company employee's with more experience, seniority and knowledge have forgotten that a positive customer experience is more important than their ego's. New hires with no experience would have been a much better fit. I doubt corporate trains any employee to create tension, and behave in a petty, defensive, self righteous manner. It's absurd and lacks business smarts to threaten reporting the Manager to corporate over a customer's payment method that was working fine. I wonder if she could lose $6,000 a year. Because that's what she...
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