Dixie Nutrition Organic Market - Mesquite — Local services in Mesquite

It pains me to write this review. I'd much rather give positive feedback and remain a customer. I frequented this store for a long time but no more. The staff needs training desperately and should be empowered to make things right for the customer. They should call you back when they say they will. Almost every time In the past year I've purchased something a mistake was made and has cost me time and several return trips. For example, I've had to be the one inconvenienced or the one to call back to get points properly credited or get a case discount that has always been given to me, which the staff had no idea how to give. Maybe the sole reason I'm writing this review is after bringing this to management attention and calling the owner, I received no response. Poor customer service. I'm pretty reasonable and patient but you have exhausted mine. *UPDATE - In response to the owner's response, your store manager offered from the beginning points and a case discount. For years. I didn't talk them into this, they offered. Your more recent staff didn't know how to do this, whether you changed your policy or not. Certain transactions would require this knowledge yes? Your staff promised to call me back multiple times and failed to, I wasn't referring to the final message I left with you stating there was probably no need to call back because it was too late. Do you even care how much of my time and gas was wasted? I feel I'm being fair and honest and have given Dixie Nutrition plenty of chances to address my concerns but instead the owner of has gone to my business page and given my business a one star review. I have no dealings with him in my business, so this amounts to trolling/retaliation. ...

There's a great place here in mesquite Nevada called Dixie nutrition. It's very much like a GNC type place where you can get vitamins and anything to do with health and nutrition. The ladies that are in the store are excellent, very knowledgeable I think anyone that is in mesquite or planning on coming here ,you should go and visit Dixie nutrition ,, right next door to Jack in the Box... and feel better for a long...

Visited Dixie nutrition today. I was very impressed with the 2 gals that helped me, Kim and Becky answered my questions. Both gals are so pleasant and helpful. This store has a broad selection of items, you must visit. Great products with reasonable prices. Glad we have this nutrition store here in Mesquite. Thank...