Dutch Bros Coffee — Restaurant in Mesquite

I'm super bummed about how this location has changed since they first opened. Our oldest daughter was one of the first employees here. She trained and was there on opening day. Then, service was impeccable and the drinks were always perfect. Now, a couple of years later, things have definitely changed. I get the same drink every time I go there and it is never made the same way. It's getting to the point now where I'm expecting a 50/50 as to whether or not I'm going to even want to drink it at all. I know that they're really good about remaking a drink if you don't like it, but sometimes I don't have the time to go back in there and have them remake it. I'm just not sure what has happened over the past couple of years that has caused this location to have such inconsistencies but it really makes me sad. This used to be one of the few places in town where you knew what you...

I am so disappointed in DB. I have been a long standing customer and even an employee in between jobs. Yesterday was the 3X points day on a quick glance at an email pop up. I went and bought several drinks. I looked at my points later in the evening and noticed I didn’t get the 3X. I looked at the app and I guess you have to select the option of the 3X points. How shady of DB. How many people didn’t realize they had to push a button to earn the promotion? Why would someone NOT choose to collect 3X the points? Why isn’t it automatic. If this is the way DB is going to go, I’ll be done! I can get my daily coffee and weekend group of...

Today, I had the unique opportunity to work with Logan. She was an absolute sweetheart and did her best to work with my ambiguous and indirect nature. She was eloquent and humorous, which made conversation while trying to buy something seamless. In my experience, I tend to just pick something and move on with my life, but her attention to my feelings felt wholesome. If not for her, I'd have moved on with a second glance, but her glowing personality is what will cause me to return. Dutch Bros is lucky to have her along as she is a positive facet to the location and business. If you're reading this Logan... you made my day....