CURIO at Faena Bazaar — Local services in Miami Beach

I had the pleasure of being apart of a one month installment at curio during art Basel. I was working with an amazing designer from New York. We moved the shop to Miami for a month and it was one of the best experiences. Curio is set up lovely. I was lucky enough to be apart of the artists/ fashion designer installation on the top floor. The rooftop deck is the most beautiful intimate yet spacious deck I have seen. You are oceanfront and Faena hotel is right across the street. We held private dinners there for 40+ and the event planner had set up the deck with a long family style table where we all gathered and shared projects, future endeavors and what got all of us sitting at the same table that night. I met some of the best artists and creatives I know during that month due to the fact that there was 5 seperate designers and artists with their own shops/ sections on our floor. Years later I often think about how incredible this experience was, and you know, you will be getting anything and everything you need taken care of as it is an extension of the Faena itself. The space has to be one of the best event, retail, and studio art spaces I have...

Avoid, better to buy online. Terrible customer service. Horrible experience here, I bought over $4k of merchandise during a sale promotion where it said you then get a card with 50% off one full priced item. There wasn’t any expiration date on the card, the sales lady told me use it whenever you like no rush. I just went into redeem it and they told me no it expired. Changed the policy of the discount saying I could only use it 3 days after the sale. Horrible customer service to loose a client over what maybe a few hundred bucks over a discount? And look the purchase was in 2022, but the card said expired in 2020 so wasn’t even accurate at the sale. Shameful shop ownership, this is why everyone prefers to shop online. I had two cards and they took one from me and wouldn’t...

This store has horrible customer service and Professionalism. I placed an order with them and payed for 2 day shipping. I emailed them on what was supposed to be the day of delivery and got no response. I then emailed again later that week (letting them know I needed this order for an event) and nothing. When I called a man (5 days after my scheduled delivery date) answered and said he would call me back. He never called me back and only send me an automated email saying my order was refunded. No call. No personal email. I am not the type to leave a bad review or even complain to a manager when I get horrible service. I usually just go about my day and give people the benefit of the doubt but this was so...