The Palms AVEDA Spa — Local services in Miami Beach

I am beyond ecstatic with my experience at The Palms Spa today! Im so excited that I could hardly wait to get home to write this review!

I’ve been super stressed at work so I decided to make today a “Treat Yourself” day. I had a good feeling I made the right spa choice as soon as I made the call to book my appointment. The receptionist was so friendly and informative. I had a few questions and she was able to answer them all and recommend services based on my specific needs. I decided to go for the Island Style Cabana Massage, which is a private cabana by the pool, with shampure as my Aveda aroma. And OMG I could not be more thrilled about my choice! Let’s start with parking. Since I was already treating myself to a full on spa day, I decided not to stress out about parking and went straight to valet. The spa validates 50% of valet so I only had to pay $15! (I mean, it doesn’t get better than that in South Beach!) I walked into the spa to the cutest reception with a retail selection. Just by walking in I wanted to buy all the scented candles!! The receptionist again (not sure if she was the same from my call) was super nice and friendly. She checked me in and took me to the locker room to get changed. I then waited for the therapist in the beautiful relaxation area. I arrived a bit early to start my relaxation process. It was like shutting the world off. I felt sooo relaxed and at peace! It even had access to a cozy terrace which I enjoyed after my massage. The Island Style Cabana was a dream. 🤩 I was giddy when I walked in. It was just so beautiful! And I felt I was on a deserted island during my massage. My massage therapist, Brenton, was AMAZING!!! I’ve had massages before but he is on another level!! He was able to melt every knots and stress away! After my glorious massage, I walked on clouds back to the relaxation area. The spa manager even checked in on me in the relaxation area and got me a cold beverage. She was sooo sweet and attentive. Although the spa doesn’t have a sauna or jacuzzi, the fact that you get access to the pool and beach all day made up for it in a big way! I spent the rest of the day between the beach and the pool. I felt like a million bucks. I also treated myself to lunch at the hotel’s restaurant and ate a delicious salmon poke bowl by the pool.

I just want to thank Ms. Vivian and her amazing staff for making my day so special. This was exactly what I needed and everyone went above and beyond to make me feel whole again. You have no idea how much today meant to me! I will most definitely be coming...

Me & my mother were in town for a girls trip, we wanted to get massages together and stumbled across this place; what made it even more convenient was it was near our hotel. I contacted the spa the day before to ensure everything would be ready for our treatments and was confident enough to book online after my questions had been answered. The following day my mother and I were sightseeing and our Lyft driver was running late. I contacted the spa in which the receptionist basically told us we couldn’t come anymore if we got there past the start time. I called back a second time to try to cancel and they told us we would be charged the full amount whether we showed up or not; none of which I saw on the booking website at all before I booked. After further miscommunication, we were then told we could still come and have our treatments with whatever remaining minutes we had left ( we were about 15 minutes late). We arrived at the hotel and waited in line to speak to reception because we didn’t know where the spa was, they were very rude and dismissive we ended up finding it ourselves. After we finally arrived to the spa, we were taken to the back for our treatments. We both had Yuly and Sharonda. We both enjoyed our massages thoroughly. Yuly did a FANTASTIC job, she was very attentive to details. My Mother enjoyed her massage from Sharonda too, the only con was she forgot to do the detox foot scrub. In the future, this location needs to work on better communication and accommodations for patrons. That alone was a I’m not sure if I would come back here when I come...

As a spa Director of Eastside Massage Therapy in NYC, and Licensed Massage Therapist since 1983, I confess that I am very particular about massage therapy in general. The deep tissue massage I received from Zuly was excellent. It was what I would call a smart massage. She targeted my tight neck muscles and helped to work out the knots, in addition she loosened up my back with a very good treatment of deep tissue and I felt refreshed and restored. The Aveda spa has a very nice relaxation room and the treatment room was clean and professional. The table was heated which I appreciate. The music was soothing and the 50 minutes I received was all about me. The only issue I have with the spa is they need another front desk associate because when I checked in the one woman was on the phone scheduling someone else which made my massage a little late. In addition people waiting behind me were getting anxious. They need two people at the front desk for an efficient operation.All I can say is that I was very pleased with the quality of the massage and the whole experience was very positive. The tea was beyond delicious licorice and mint and unfortunately they were out of it so I couldn’t buy any. I recommend the Palms Hotel and spa and we will go back when I get a break from my own work and lifestyle...