Ferrari of Miami — Local services in Miami

I met Carlos white going through the Navy Federal True Car Buying process. Carlos and Guillermo more than an extra mile for me. I traveled to Hawaii during the purchase process and traveled from California to pick my new car up. Carlos kept up constant communication. Despite the time difference between Hawaii and California to Miami when I text Carlos he responded! He and Guillermo made sure I understood every aspect during every step.

When I arrived to pick up my 24 Audi Q5 it was already pulled up and ready. The car was METICULOUSLY detailed. Carlos offered me water, coffee, charged my cellphone (which died a few minutes after I arrived at the dealership). After getting through all the explanations of the paperwork and signatures it was time to take my new car home.

However, Carlos didn't let me leave without a detailed lesson on my new Audi. From the cockpit, the doors, sounds panel, apple cast play connect to the spare tire and roof rack rails Carlos gave me a pertinent auto operations lesson for me to drive. I was shocked because Carlos works at Ferrari of Miami and sells Ferraris but knew every detail about the different functions of my Audi.

I got a great price for my suv and top notch service! I have to give huge kudos when every customer gets stellar treatment no matter if the purchase is a Ferrari or an Audi. Carlos and Guillermo made me feel like I was buying a Ferrari from the start of my buying process to the finish! GENUINE customer care and customer service is rare these days. Thanks Carlos and Guillermo for both and for all the extra you don't normally do and...

If you’re looking for the VIP treatment, Nicolas Mantilla at Ferrari of Miami is your guy. He’s like the James Bond of car sales—calm, collected, and always delivering on his promises (though he prefers Ferraris to Aston Martins). Nicolas was incredibly understanding and thoughtful throughout the entire process. He didn’t just sell us a car; he sold us peace of mind.Nicholas had no hesitation when it came to the test drive, making sure we could truly feel the roar of the engine and experience what Ferrari perfection feels like. No hoops to jump through, no awkward moments—just pure excitement as we hit the road.Even when a minor issue came up after delivery, Nicolas handled it like a pit crew at the Grand Prix—fast, efficient, and with a smile. He followed up to make sure everything was resolved, proving he doesn’t just wave goodbye when you drive off the lot.And a special shoutout to Guillermo Alvarez, the finance manager, who made the transaction smoother than a Ferrari on an open highway. He worked his magic, and before we knew it, the paperwork was done. It was so easy, we almost forgot we were signing on the dotted line!Oh, and let’s talk about the pressure—there wasn’t any. Zero. Zilch. It was like sitting on a cloud instead of the typical “buy it now or regret it forever” vibe you get elsewhere.If Ferrari ever decides to build a car that runs on pure customer satisfaction, they should name it after Nicolas and Guillermo. Five stars all the...

First and foremost Rigo Gomez and Giuseppe Todisco are amazing individuals and must be recognized before all else as the most hospitable associates I have ever encountered.

We visited Ferrari of Miami to assist my spouse when looking into a vehicle and Rigo was amazingly attentive and completely involved with moving the process along so she could get in the vehicle same day we walked in. He walked he through every step from turning in her previous vehicle, solidifying the financing for her new vehicle, and even stayed after to make sure everything was resolved 100%. There was no rush or pressure and during brief pauses while awaiting responses he even took the time to find my current vehicle. We left that day very pleased with her purchase and would later return for mine.

On the day of purchasing my vehicle Rigo was not in as he was away on business. Giuseppe stepped in and was immediately as attentive. I provided the simple information inspected the vehicle, which Rigo had waiting for me in the driveway, and then Giuseppe completed the entire experience. These two did not miss a beat.

For reference I previously had a deposit on another vehicle with a dealership but after the lack of timeliness and communication Rigo and Giuseppe assist with transferring my deposit and getting into a better vehicle that I am absolutely in love with. These two are wonderful and I will be returning to them first when looking for my...