The massage itself was not bad, but the service was disappointing to say the least. To begin, there was a lot of miscommunication during the booking process. We booked an hour massage from 4-5pm and were told the price would be USD 60/person. It was a surprise that she mistakenly booked us for 4:30 pm and the price is actually USD 70/person. Lily told us we could either wait for 45 minutes for the full hour massage or get a 30 minutes massage only. During the massage, the two masseuses (in a couples massage room) kept talking to each other the whole time. The door was frequently left opened while my friend and I were on the massage beds. My personal masseuse kept walking back and forth taking calls and fixing the music/not fully attentive to the massage. When we brought up the concerns of lack of privacy and bad service as feedback, Lily did not take it well and ripped the receipt apart when we added our comments on it. I rarely post reviews on Google, but we were honestly quite taken aback by her response and don't want others to go through this experience. 1 star overall, would...
Read moreHad a massage here this week. Table shower and 1 hour massage. The woman doing the massage spoke zero English. I hate this. It’s not that I am looking to have a chat during a massage. But it’s irritation when you basically cannot communicate at all. Then near the end - she knew enough to ask me for a tip about 45 minutes into the massage. Her request was unreasonable. We wasted 5 minutes on this. And finally - in the middle of the massage the boss came into the room and said the $100 bill I paid with was not good and she wanted a different bill!! I had just gotten 2 hundred bills from a bank ATM an hour before ! It was absurd. I’m sure the bill was fine. But I had to stop the massage. Get up and find my cash to trade bills with her. Completely unprofessional place. The massage was acceptable but full of stupid...
Read moreI called day of and was easily able to make an appointment. Was informed of prices up front. The place inside was clean and organized. They take both card and cash but better to take cash for tip. Both the receptionist and masseuse were nice. Masseuse did an excellent and thorough job; adjusted pressure to my tolerance. Loss of star was because of communication issue. I told the masseuse that my areas for concern for 60 min massage were feet/ ankles and low back, she said ok. But when the hour was up, she hadn’t even touched my feet. I ended up having to pay for an extra 30 minutes to be able to have my feet worked on. I don’t think it was done of ill will, I honestly do feel it was a communication issue, but it was frustrating in light of such a...
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