Target — Local services in Miami

I AM NOT ONE TO LEAVE A REVIEW... BUT CAM WAS TERRIBLE!

Had a terrible experience in the tech department today. A male employee, I believe his name was "CAM," provided some of the worst customer service I've ever encountered. I went in to purchase a charging brick for my laptop, and it was immediately clear that he had no interest in helping customers showing little interest in helping at all; making it seem as though unlocking the glass to grab a product was too taxing.

Anyway, after retrieving the brick from the glass case, I proceeded to checkout while he actually stayed on his phone the entire time, never looking up or acknowledging me. I assumed he was grabbing some information or something until I saw what was on his phone screen. He rang up the item without saying the price or confirming that I could pay, instead continuing his conversation and laughing with another associate.

When I noticed the payment terminal was ready, I planned to use Apple Pay, but my phone had died. I asked this guy if there was a charger behind the desk and a place to charge my phone so I could use my preferred form of payment. He handed me a charger that was in plain sight and vaguely pointed in a direction, saying, "Go find an outlet somewhere." After realizing it was the wrong charger, I went back to ask for a USB-C one. He said, "Let me check," then proceeded to open his text messages on his phone right in front of me instead!!! When I asked if he was "looking it up in the system or something" (because WHAT), he casually responded, "Oh nah, don't think we got one." Had to look around to see if I was being pranked.

I eventually decided to use my company card, and once again, there was zero communication from him—just a complete lack of professionalism. Unsurprisingly, he also forgot to offer me a receipt and never even said "you're all set." When I walked back to ask for it, he dismissively said, "It's in the machine, just rip it off." I remained respectful, took the receipt myself, and left.

It's frustrating to see employees like this who put no effort into their jobs, making a joke out of customer service. As a business owner, I wouldn’t trust a guy like this with even the most basic responsibilities, let alone handling/selling valuable technology. Cam, maybe you don’t care about your job, but one should still have the decency to respect the customers and the role they’re being paid to do.

I’ll probably return this just to avoid being reminded of how lousy that...

I placed an online order for pickup on 12/13/15 for 2 cube organizers, I received the notification to pickup the items on 12/21/15. I went in and was helped by Malcolm he told me one of the organizers wasn't there and I could just take the other until it came, he said "it was in transit" I called a Christmas Eve to check on the package and the manager on duty that evening told me she didn't have enough personals to assist me over the phone, which I think was not great customer service I spoke with Shirley previously before the manager and Shirley told me the same thing but that she would return my call within thirty minutes to inform me on my order status and she did, but my order still hasn't made it. I called again :-/ on 12/27/15 and spoke with guest services girl around 8am who said she couldn't give me any information about my order so I spoke with Samantha the manager who was nice she said my pickup was cleared and K told her I only had one package and she and her crew looked for me on the camera to ensure that I received only one of my packages, it was confirmed and she said that I wasn't suppose to pickup an order unless it was complete which Malcom allowed, so once proof was established she informed me yet AGAIN that my package wasn't there and that they didn't have any in the store or the local stores, I was beyond irate already since it has now been 2 weeks, it was ridiculous to me, she said she could refund or I could wait or get 50% off any item etc I didn't want either choice I WANTED MY PACKAGE! She said she would call corporate to see what was happening and I said okay BUT I haven't heard back since, so I called the 1800 number and spoke with Guiseppe** I think that's how you spell it and she was kind and APOLOGIZED for my dilemma and frustration and refunded my money. I like this target but this experience was beyond horrifying and very disappointing and still as of today right now I don't have my package. I'm still...

Hi. The Treatment of customers, like me, and other Target workers isn't good.  A Lot of Target workers throughout the store are awkward and outright rude.  These people are looking so miserable and don't seem happy.  It shows in their presence.  My son and I were checking out in the lane of a cashier, I haven't seen before.  This was my reasoning when I chose to go there. Someone I think might not be rude, like the others.  Most of the cashier's in that store are so confrontational and have the NASTIEST ATTITUDE.  It's atrocious.  I literally stopped shopping here because of this reason. I decided to go back to earn some gift cards back through purchasing household items.  Mistake because it isn't a good feeling when you spend time and money going somewhere to enjoy your time, and then you experience the level of disrespect.  Customer service woman was nice to us and I remember her always being sort of pleasant, so that's a plus.  However, for the most part, there are way more bad apples than good ones.  Our cashier Kyle was very nice and I felt he was being pushed around by a fellow employee there.  A woman came over because I think he needed to fix something with his register.  She couldn't wait for him to finish helping us check out and made him move so she could finish the scanning. I felt so bad for him because it looked like he was defeated. He said what, I was going to slow?  The cashier next to him looked like she wanted to fight me. I placed a piece of paper, that was garbage, in the trash can next to her.  I didn't even get that close.   The stock people are all rude and miserable. They are not courteous and not helpful.  They hate that you are there and hate themselves.  Not a great environment.  The whole time, I was pushing myself just to escape the misery.  Kyle is a nice young man.  He treated us like we were human and cared to do his job, right with kindness...