GameStop — Local services in Midlothian

I came to this GameStop on the eve of the Prismatic Evolutions Super Premium Collection drop day to get one for my girlfriend. She loves Pokemon (especially Eevee) and really wanted the SPC so I made it my mission to acquire one for her. I am no stranger to camping out at GameStop so I knew I needed to be there early. I arrived at 9 PM to see six other people already there (two that were there since 3 PM) so I took out my chair that I bought a couple days earlier from Dick's Sporting Goods and had a seat. At first I was nervous since I was alone and am not a Pokemon fan myself, but I quickly started getting along with the other people in line. After the last two people arrived and we confirmed that we were going to get all of the SPCs, we began learning more about each other and exchanging socials. As the night went on, we shared portable chargers, got yelled at by someone who was too late, and even worked together to build shelter when it started raining. About an hour before the store opened, an older gentleman joined the queue and stayed even after we informed him that there were not enough for him to get one since we were all buying two but he didn't care. The GameStop employee (Olivia I think) came out five minutes prior to opening and told us all that each SKU was going to have a two per person limit (like the sign on the door says) and this rustled the older gentleman's feathers. He immediately started arguing with her saying it should be one per person and wasn't taking no for an answer after she repeated herself multiple times. Five minutes later the door opened and we all went inside. The rude customer continued to berate us while we waited in line and even called someone a dickhead. The same GameStop employee called him out on his behavior and told him that he would be asked to leave if he continued to antagonize fellow customers. This mostly quieted him down but he still muttered comments under his breath, calling us scalpers even though none of us were planning on reselling the SPCs. After leaving the store, we all said bye to each other and went our own ways. Even though we had to deal with a cranky old fart, it was a fun night. The group of people I was waiting with made 14 hours fly by like nothing. I will always remember this GameStop for a night of joy, laughter, and new...

Im gonna start this review by saying this gamestop is hands down the worst place to go for anything pokemon related. THEY WILL WATCH RESELLERS BUY THE PRODUCT AND THEN SELL IT IN FRONT OF THE STORE AND DO NOTHING! Went this morning because the prismatic spc was available today, i didnt spend hours waiting overnight i simply got there around 9 and waited patiently. I initially drove to this location around 5:30am only to be lied to by the people standing outside who told me there was only 8 in stock and they already had them all and not to wait. That part is not gamestops fault, however the way they sold these spc’s is 100% their fault and the main issue i have at this location. Gamestop allows 2 per sku of pokemon items, however if they think its unfair they can change it to 1 to allow more people access. Well the lady working today refused to change the limit for starters, that didnt hurt too much i knew not to expect one however the fact that the employees here sold all of these spc’s and then proceeded to watch them be resold not even 5 feet in front of the store is absolutely insane. As a company that was initially built for gamers to give them more access to product im very disappointed in how this was handled. you have real players, collectors, and kids that want these products but cannot get to them because of locations like this where employees dont step in. Sad to say Gamestop is far from what it was and is now nothing but a let down. I refuse to ever shop here again seeing as the employees dont actually care about...

I had gotten off work and was convinced to sit and wait for the prismatic evolutions premium boxes, there was already 6 of us by 9pm that Thursday night. Around 12 am was when the last two lined up (9 of us in total) and the queue overall was full for how many boxes were limited to be purchased (2 per person). We waited all the way up to opening and were explaining to people who did proceed to line up we all planned on getting two so if they were waiting for that then they wouldn’t get one not to waste time waiting. A girl showed up at 9 am and sat around and later her bf showed up at 10:30 am 30 mins before GameStops opening. The lovely employee handling the release came out 5 mins before opening and explained that of course they still had 17 boxes but they also had some over pokemon related stuff. The guy who showed up 30 mins before opening started arguing with her telling her (not asking) that it should be 1 per person and managers discretion. When we went inside to purchase our boxes he proceeded to call us scalpers and how he couldn’t wait to see it on facebook marketplace throwing a tantrum because everyone who had been waiting purchased two. I was able to get my two after waiting 12 hrs and did open them and enjoy them (I got nothing ;-;). Thank you to all the lovely employees who took care of us that day. And I apologize for the harassment from a grown adult you...