I never thought I would be leaving a bad review for Target. This review is actually from an online order I placed yesterday, Wednesday, October 24th. I can’t find any place online to review Targets online ordering service so I’m leaving my review here as this is the local store I shop at frequently. Or used to anyway. When placing my online order yesterday I was promised that everything was in stock and I would get 2 day shipping with ALL items delivering on Saturday, October 27th. Well, they lied. I’m sure that’s a ploy to get you to order from them instead of one of their competitors. I needed the items by Saturday, and now of course after charging my card only 1 of the 3 items (which is useless without the other 2 items) will actually deliver Saturday. The remaining 2 will not deliver until Monday. I ordered from Target because I needed to have the items by SATURDAY and that’s what they promised. So, I called customer service thinking if they promise something surly someone can correct the situation and get everything out in time. No. The lady I spoke with said even though everything IS in stock and even though they promised a delivery date there was nothing they can do. Really Target? You can’t ship the items sitting on your shelf as promised? Nothing you can do?? I can assure you next time I’m in need of getting something on time I will NOT order from Target. If you need to have a purchase delivered by a promised date think twice before you choose Target. So...
Read moreTbh i dont normally leave reviews, but I know Target stores check reviews and my partner and I had a stange enough experience that I feel compelled to leave a review for future reference. I'm pretty short, so occasionally if my feet hurt or if I'm not feeling well my partner will push me around in the shopping cart while we shop. We were not using a handicap cart. I was just sitting in a normal shopping cart while we picked up a few things. We weren't obnoxious. We weren't loud. We were minding our business and just shopping. Towards the end we were heading up to check out when we were stopped by an employee named Alex. He came up behind us and requested that I get out of the cart. I followed his request. We did not argue with him, however, I would appreciate it if perhaps these situations could be handled better or in a case by case manner in the future. It makes guest feel unwelcomed and tbh it's very startling when your first an only experience with an employee is said employee suddenly coming up behind you just to tell you to get out of cart. This also raises the question of are children also not allowed to sit in normal shopping carts? Or was it simply a petty employee being disgruntled over a young girl sitting in a cart? Perhaps the situation could be approached differently and in a more effective manner in the future. If the situation had been approached in a more effective manner, my partner and I would feel more comfortable returning to...
Read moreSeems like they are trying to do too much to keep up with current trends. The self checkout had multiple problems while we were trying to check out. The small one near the pick up area froze up on a payment and wouldn't complete a checkout for people in front of us - no attendant was there, so we went to another counter. The person in front of us seemed to be finished so we scanned our item, only to find out they were trying to enter their payment at the other end of the counter. Everyone was understanding, but it took a few minutes to flag down an employee. These registers are not set up for self check-out. They are basically the original registers without manning and a different user screen. The last issue was when the system asked if we wanted cash back, so I tapped yes, without thinking. Then, had to wait for a person to come back to open it up to give the cash to me. I didn't realize, until too late, that it doesn't have an automatic dispenser. The online order pick up was being handled by one person who was trying to run all the orders outside at the same time. So, he was rushing around (in and out). When we asked if about picking up an order, he really didn't make it clear if we should wait there, or what... sort of a non-verbal, half nod. The signage there is not really sufficient, either. When he did acknowledge us, he found our order quickly and gave us the item. But, didn't say anything, so we were unsure if we needed to do...
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