I made the appointment and checked in online which I appreciated, however, as I walked in (a minute before the appointment time) the phlebotomist was scolding me for waiting in my car and āwasting timeā although online instructions were clear that you can wait in your car until you receive a call or text which I received while I walked through the door. She questioned whether the test ordered needed to be completed stat and then refused to draw the blood as the test could not be run the stat. I called the nurse at the office where the test was ordered, and she told me she had never had Quest refuse to draw the same test ordered stat before and the results are just received the next day. Anyways, the phlebotomist gave me some great advice which I will pass onāgo to LabCorp down the street. Polite staff, less crowded, and no...
Ā Ā Ā Read moreFirst, let me say the woman who drew my blood was wonderful. Friendly, didn't feel a pinch. She was A+. However, there were very clear strict orders for this Blood to be overnighted to my hospital as I have TRANSPLANT surgery pending in 6 days and the surgery literally cannot happen without this lab work. Well, it didnt happen. Two days later and UPS never shows the package being scanned to ship. Someone dropped the ball. This is a very big deal. This isn't a late cable bill, you can't just not send out the blood!!? Now I have to redo everything, pray it gets expedited and not have to change my surgery date. I'm shocked someone clearly did not do...
Ā Ā Ā Read moreAlways have a great experience at this Quest in Millville, DE. Everyone is such a pleasure to work with but I will say Sheena (Hope I spelled that right) is my favorite. I don't like giving blood anymore than the next person and she always makes it a painless experience. She is fantastic at her job and doesn't make you feel like a baby for having trouble with giving blood. She'll even use a butterfly needle to make it easier. Highly recommend her to anyone that needs to give blood. She is such a pleasure...
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