Body of the Earth Wellness & Massage — Local services in Minneapolis

This rating is not based on service but on my experience. I asked for recommendations from a Facebook group I am in on good massage place in the Twin Cities. At least two different people recommend this place. I looked them up and liked one of the services they offered so I booked. I suffer from chronic nerve and back pain.

I booked this appointment on Wednesday, Nov 15th for Monday, November 20th at 12:30pm.

Come today, the day of the appointment I notice that the hours of operation are saying the business is closed (it’s 11:00am, as I start heading over to my appointment).

I live 30 mins away, so I dm one of the people who works there (this person also commented on my original Facebook posts about me looking for a good massage place. They said to reach out to them for any questions or concerns). I ask is the business open and is my masseuse there. I reiterate that I live 30 mins away and I don’t want to drive there and no one is there. The person said they will be there.

I get there, follow the instructions I received in the multiple emails and text notifications they sent me to prepare for my appointment. I wait, someone else who was entering the building let me in. I get to the studio knock on the door several times, no answer.

By this point I’m contacting the person who said they (the masseuse) would be there. They said “I’ll try to get in touch with the them”.

THEN the person who was suppose to give me a massage called me and said they had no idea I booked with them and was still willing to come and give me a massage. Mind you I paid for parking—2 hours, I don’t know how far away this person lives and I don’t want a haphazard rushed massage! I say I’ll rebook, which is true but not with them!

They need better communication with staff on appointments or a new system. I booked 5 days in advance!

Such a waste of time.

EDIT: I’m not sure why they are saying they “tried” to contact me when I initiated contact before my appointment. I drove 30 mins to the appointment after I was assured my masseuse would be there. I don’t like the assertion from their reply that I was not communicating with them, when I was giving them a play-by-play of my experience IN REAL TIME as it was happening! Were they responding? Yes, but my previous review still stand as they lack communication between staff and or their booking system needs to be updated. Their response lets me know all I need to know about the...

My friend and I scheduled a couple’s massage at BOTE to celebrate our birthday, and it was amazing!!! We had Dakota and Lil perform our massages and they did not disappoint! I wanted deep tissue massage where my friend wanted more light touch, and they catered to our differences amazingly well - both of us left feeling very satisfied. Hands of magic. We are so happy with our decision to spend our birthday with BOTE, leaving feeling refreshed and restored.

I’d also like to note that BOTE is more than just the service they provide- the vibes really were so comforting and positive. Their studio is gorgeous with all the natural light, healthy and abundant plants, crystals, rocks, etc. The environment and ambiance played a large role in the experience we felt we received. And Dakota and Lil themselves were just very nice and friendly people. And as an additive plus, it’s always great to support BIPOC/LGBTQ+ businesses whose mission is to connect with their communities. :)

Would highly...

I just went to Body of the Earth for the first time and it was just such a beautiful sanctuary space and experience. It's healing and special to find a place for massages and wellness for and by Black and other people of color – such a needed rarity and I'm glad this place exists here in Minneapolis.

I went in for a 60 minute massage with Ty, the founder of the space, and he was thoughtful, caring, funny, and, of course, such a skilled bodyworker. He helped me walk through how to get the most out of the massage in an intentional way, particularly given some of my past injuries but also given my stress and mental load. His attention and care to the mind/body connection and the intentionality around the whole experience and space was such a pleasant surprise. Also, the space is cute, plant-filled, airy, and sunny. I left a happier and more relaxed person! I look forward to coming back....