This store is not as good as it used to be! When this store first opened it was good. Lately it has gone downhill in a few ways:
They wouldn’t accept my donation because my clothes weren’t folded lmao. I’m sorry that I thought it would be easier to see stains or whether you want it or not if it’s unfolded so you can see the clothes as a whole. I’ve had 3 interactions with them and only one staff member has 5 star customer service. Initially I tried calling to ask if donations were taken. I told her I had 6 garbage bags of clothes and wanted to make sure they had staff to go through my clothes. The lady tells me the clothes can’t be in garbage bags; okay, no problem. I then ask, okay but you’re accept donations right. She repeats herself. I try and rephrase my question, and she talks over me again. I bring the clothes in hours later, and that staff was so helpful and sweet. I became hopeful again. I come in tonight and they did not even look at the bin. I know they did not take a single thing out. They just saw it and are too lazy. No problem, I will go somewhere else with my 6 bins (not garbage...
Read moreI’ve brought in a couple bags of like new if not brand new, name brand clothing and they only take the stuff that was cheap in the first place but not a new pair of shorts that cost $78. But the most recent bag I took in they basically stole from me. They only paid me for 3 items but when I went through my clothes I noticed they took at least 5. One of which being a new adidas sweatshirt that I know I wasn’t paid for. I also didn’t appreciate not getting a text telling me they were done after I was told there would be one, like normal. Will not be taking my clothes to...
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