I have always loved Hobby Lobby, however yesterday I did not get good customer service AT ALL. (I waited a day to give my review so I could cool off.) I spent about an hour-and-a-half shopping, picking out my items and checking out. After completing my transaction and leaving the register, I then realized I forgot to look for an item. I asked the blonde woman (with the radio/head piece. She appeared to be some type of supervisor) if they carried such item I found on their website. She asked a tall, thin, male employee and he stated if I could show them on my phone, they could look it up. HE THEN WALKED AWAY. I had to track down the 'radio/head piece' woman at another register (which was closed) where she was on the phone with a customer. When she hung up I attempted to show her the item I was looking for. She began to look it up and was interrupted by a cashier so SHE WALKED AWAY and went to the employee. I was so flabbergasted that I just walked out of...
Read morePrices are mild lil up there in price bepends on what ur looking for but still a lil bit better is u have a coupon.. it is clean place. The reason why I give it a 3 is because the cashers question things if u bring it in like if u have to bring something back or for exchange they take a min to deside to take it back and they have to ask others about it it's like I have a receipt one lady keep insisting that the thing I brought in had more parts to it so she had to ask 3 people then finally I told them ask the manager have them look it up it came down to it I was right it's like 15 mins latter dam what happened to customers are always right or look it up right away that's why I...
Read moreTo be honest this place was great when it opened. Now it is ran by very young staff that are overwhelmed, and not at their fault. You walk in and there is trash all over the floor, and trash cans overflowing. They allow grown teenagers to play dodgeball with little kids resulting in injuries. Everywhere you turn you hear vulger language coming out of teenagers mouths. I'm glad that we didn't buy an annual pass this year because we honestly won't frequent here anymore. We use to go more often but the last 3 visits have been awful for my kids to where they don't...
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