Victor's Home & Upholstery — Local services in Mission

I asked Victor‘s to recover my great grandparent’s couch and guest chair and two loveseats and an ottoman that I acquired over 30 years ago. My great grandparents furniture is close to 80 years old and needed a lot of repairs. I also asked Victor‘s to create some complementary pillows our other furniture and merge everything together. Victor‘s took such good care of us. Sara had great ideas for fabrics which complemented my theme. They worked with our holiday schedule for pick up and delivery. I couldn’t be more thrilled. I love my new living room and piano room. And the prices are reasonable when you think about what new cheap furniture costs these days. I highly recommend Victor‘s and will be using them for my...

We had a wonderful experience with Victor, and we cannot recommend him more highly! He upholstered six dining chairs for us, and he did an excellent job even faster than he said he would. He picked them up at our house and delivered them less than a week later, and they were perfect. The cushioning was restored and the stitching was beautiful. He's a busy man, so we had to schedule our appointment a month ahead of time, but such excellent quality is worth waiting for. When our appointment came, he was prompt and very responsive. I think you can't go wrong with Victor. He's a very skilled craftsman and a...

Very poor service. We dropped off a cushion to be restuffed and paid a premium price and told it would be ready in two to five days. They would call when ready. My wife called after 10 days and was told it was ready. Went to pick up only to be told it was NOT ready and they would have it done in a hour and would call. Again, no call. Went back to pickup and was told it was finally finished but they didn't have the courtesy to call. As they require full payment on order, my guess is once they have your money they could care less about delivering on promises...