CVS Pharmacy — Local services in Monroe

I went to the pharmacy at 1:30 expecting to get my medication. They were close unfortunately due to everybody being on break at one time this was unfortunate for me. I couldn’t imagine being a mom trying to get medication for asthmatic child in an EMERGENCY!!! situation that can’t get medication because everybody’s on lunch break at one time, as time pass by, they finally opened up the pharmacy at two I was in line for least another 15 minutes. Got to the register ready to cash out and I was told I had to register my insurance card which is understandable. She told me to have a seat will be with you shortly and abrupt mannerism, this CVS is very unprofessional and unethical and poor customer and management!!! In my opinion the CVS deserves zero stars !!! and I am transferring my medication’s to another pharmacy...

I booked my Covid booster the other day online. I got a confirmation from CVS that I was scheduled. Today I get a call that my insurance is declining the booster. First off that is not possible as CVS is the provider my insurance had on their website. We have great insurance. Second, even if you do not have insurance they are supposed to cover it. So I told the pharmacist I would call my insurance. I rebooked somewhere for tomorrow. I called back to cancel my reservation and the pharmacy said I do NOT have an appt. So why then did you call me this morning to tell me my insurance was not going through.

I am glad I did not drive all the way there as it is not close to my house. Do better CVS in Monroe. I use the one near my house and never have...

Customer is NOT appreciated @ Target! Tried to explain to Customer Service that I was charged twice for SAME product, she advise would look @ video tape to see if it's true! With receipt in hand I requested Manager. She was worse! Would not give refund that they over charged ME for then when I asked for her Managers Name SHE REFUSED! Told me that it was Target policy Not to give out information!! I was burned by them before in Matthews, NC 2007 when cashier rang up my kids shoes using another tag from same shoe different size, took them home, they didn't fit my daughter, tried to bring them back to exchange or refund WITH RECEIPT.... nope they would not do either because cashier used different size shoe tag to ring it up. TIRED...