Target — Local services in Monroe

Shop here if you like wasting your time! I had a mission, I needed a pair of pajamas for my non-verbal child who has a speaking event with his new speech device at school on pajama day. I was happy to see they had so many pajamas but I had to dig through HUNDREDS of disorganized pajamas to find his size - which I did not mind- but I didn't find any he would really love; so off I went to the boy's section and picked through all the pajamas there. I was SO excited to find the PERFECT pair!! They weren't too hot and came with pants and a short sleeve shirt and I knew he would love the design! It took me an hour, but I was rejoicing at the perfect pair, AND the brand was on sale! I went ahead and grabbed some other items too. I get up to the register and they refused to sell them to me!!!! Literally REFUSED to sell me the item I just took an hour in the masses of messes in both departments to find!! "They're not sellable, someone forgot to take them off the shelf". Just Wow, Man. Thanks for that. I'm not one to leave bad reviews, but that...

THEY FALSELY ADVERTISE STOCK AVAILABILITY HAVING ME TRAVEL 20 MINS OUT OF MY WAY JUST TO NOT HAVE THE INTENDED ITEM AND JUST FOR THEM TO BE SORRY. UNWILLING TO PRICE MATCH NOR PRICE ADJUST … DUE TO LACK OF AVAILABILITY AND TERRIBLE SYSTEM UPDATES I WAS FALSELY MISLED ONLINE AS WELL AS STORE REP FOLLOWING HER IN STORE MANIFEST. HANDS DOWN WORST EXPERIENCE EVER AND THE STORE IS TRASHED NOTHING IS WHERE IT’S SUPPOSED SHOES THROWN EVERYWHERE BEHIND SHOES BEHIND SHELVES IN BETWEEN AND UNDERNEATH BOXES JUST A HOT MESS NO SENSE OF ORGANIZATION AND THE ASSOCIATE HAD THE NERVE TO BLAME THE CUSTOMERS FOR TRASHING THE AREA. INSTEAD OF RUSHING CUSTOMERS OUT THE STORE TO GO HOME THEY NEED TO BE FRONT FACING ORGANIZING & DECLUTTERING THEIR DEPTS. I FELT LIKE I WAS AT A BURLINGTON I HOLD TARGET TO SUCH HIGH STANDARDS ALL THEY CAN UPHOLD IS HIGH PRICES. EVEN IF IT SAYS IN STOCK JUST CALL AHEAD. IT’S LIKE A FLEA MARKET IN THERE NO WONDER THEY CANT FIND ANYTHING AND JUST WASTE...

If I could give no stars I would. The cashier failed to give me 3-4 bags of merchandise and I live inMatthews. When I called, as soon as I got home and unpacked, I was told by the front end team lead, Jared, that I could come back and get it. Really!!!! I asked to speak to the store manager. I was told she was on another call and put on hold. Then I was told she was busy and put back on hold, and then advised she could not take my call today, to take the survey at the bottom of the recipe and I would get a call back In a few days. Really! Sherice Jones has no time for a customer. Then get out of the customer service business. I ONLY shopped there today because I am a veteran. I read they were a store that honored veterans so thought I would give them a try. Apparently “honoring a veteran” means not giving them half their merchandise and advising they have no time to speak...