Williams-Sonoma — Local services in Monterey

Be careful with this company! They have some spiffy products, and their staff is generally helpful and kind, however, once you buy something, you can never return it if it has been used in any way. Do your research before you purchase any appliance because once you get it, you’re married to it which is not the case at places like Costco, Target or Best Buy. If you have issues with it later on, you’ll be referred to the manufacturer (you’ll have to do all the work yourself) rather than getting a refund or even...

I love this store! Rhe quality of their products are always great. I have a difficult time walking out without anything. If you're looking for it for your kitchen, they probably have it. I didn't get a picture, but they had a great line of unique specialty spatulas. Where 30% of profit is going to go to "No Kid Hungry".

As far as customer service here. For the most part the employees have been very friendly. But on occasion we will get people who seem to only tolerate us, even if we're not...

I've been here 3 times now. Each time, I wear a neon yellow polo shirt or a red polo shirt as a test. Each time, the staff ignores me while asking at least two other people if they needed help. They cannot say they do not see this guy walking around in safety yellow neon or a red shirt.

FAT CHANCE FROM NOW ON I'LL EVER BUY ANYTHING from a William Sonoma Store.

One reason I'll keep coming here is for the research. I get to touch the stuff I want before I jump on Amazon and...