The clothes are lovely but the customer service is beyond horrible I love shopping here but will no longer be shopping here do to the incredibly rude worker, she has been impolite on multiple occasions and I have brushed it off but this blonde worker stomped and sighed over to a rack with one misplaced shirt on it, slammed the hangers across the bar and fixed the shirt stomped back to the register and proceeded to give myself and mother multiple dirt looks. Bad reflection on the company,...
   Read moreI picked up an online order from the store and felt like I was a burden. The employees were sitting outside and they followed me as I walked into the empty store. I unknowingly left with the wrong order so I had to turn around and come back. Once again, the employees were sitting outside and they followed me back into the store to correct my order. They were not outwardly mean but it felt like I was hindering their...
   Read moreAlways love going to Francesca’s but the store needs to get better workers. Both workers are very unfriendly and when we made our purchase I wanted to add my phone number to get points and use a reward but the worker had already made the transaction and said it was impossible to back out. I work in the retail industry and if you don’t ask the required phone number in the beginning you would get...
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