GameStop — Local services in Moreno Valley

Poor service period. I was looking for a Nintendo Switch pre owned or brand new. I contacted the store before making a trip to the location to confirm this item was in stock, which it was, both pre-owned & new. When I arrive I introduced myself and asked to look at the pre-owned devices. Staff points to a corner shelf at the top of the ceiling to show where the pre-owned devices were. I asked to take a closer look to determine if it was worth it and what the prices were. Staff absolutely refused to do show me. I am not understanding how they can sale a used device to anyone sight unseen, makes no sense. Even after discussing the concern she refused to allow me to take a closer look and any device. This staff member's attitude was unhelpful, non chalant and lackadaisical. Really changed my mind on patronizing the business. No customer willing to spend cash should be treated this way. I didn't appreciate the lack of unwillingness to provide any customer service or assistance. 0 out of 0 I wouldn't recommend. In reference to the staff member I spoke with today...when you don't like your job, it's not just you who suffers, it also the customers who have to endure the ugly attitude and lack of customer service. If you don't want the job quit - don't subject people to...

Anyone who has given this store a rave review recenty must have been traveling with the Doctor and ended up stuck four years in their future because they must be stuck in the past! (That was when the previous manager left. Real nice people person) Now, ignore my scathing rewiew if it seems biased. I'm just a die hard Nintendo fan and frown down on other consoles made by competitors because many of the games are way too violent for my tastes. But in the last few years after the previous manager left, things went downhill fast. One time I tried to sell my old copy of Sin and Punishment Star Successor (I just sold the disk, I could still play my game without it) But the trade-in value was only a stupid 89 cents! 89 CENTS?!!? If video games were that cheap, you think I cold just buy a rare complete vintage copy of Stack-Up on eBay for one red cent?! A couple weeks ago, they said they were not a big Nintendo store. They didn't even put up any SIGNS!!! Unless that manager who I last saw working at the Gamestop in Lake Elsinore still works there, I am so done with Gamestop. I won't put any more money in...

Terrible service- there were two employees in the store and as I was waiting at the register, one leaves for a smoke break and the other ignores me standing at the counter for approximately 12 minutes! Finally she comes over to check me out and doesn't say anything like "Did you find everything okay? Do you have any questions? I'm sorry for the delay. " It was a mess.

Then, one of the Funko Pops I wanted to buy was restricted for sale until the following day so the gal wouldn't sell it to me. I told her " It was on the shelf. It has a price tag on it. ". Her response, " You can come back tomorrow and get it. I can set it aside for you but if somebody orders it online they're going to get to take it home and you will be out of luck. ".

Not going back...