Schewels Home — Local services in Mount Airy

I had my first shopping experience at your store on February 3rd 2024. I was looking to purchase a new mattress. Your sales representative, Becky was there to greet us at the door. I told her that I had had knee surgery, and couldn't walk fast or far ! So she took me the shortest way to look at some mattresses. They say the first choice is always the best, and I really liked the Serta memory foam that we looked at and tried out. Being the thoughtful sales agent that she was, she also showed me some other brands with varied prices. My son, and I looked and tried each and every one. However my heart was set with the Serta that I saw first. So that's what I went with. I would like to say how sweet and helpful that Becky was. I worked in customer service for 17 years, and I always expect the service that I used to give. Becky fit the bill 100 percent ! She was very knowledgeable about each and every mattress, and really listened to me about my needs. Schewels is very lucky to have her working with them. She made my purchase a very positive experience. In the future, I would definitely go back and ask for Becky to assist me with my...

Shopping at Schewels truly feels like a welcoming family environment right from the moment you step through the door. This was our second experience shopping there, and I must say, it surpassed our initial visit in every way.

I usually wrap up my workday around 5 p.m., and since Schewels closes at 6 p.m., I always worry about the crunch for time. However, this time, the staff went above and beyond. They patiently waited for us, giving us the space we needed to make our final choices without any rush. Their willingness to stay a bit later to help us complete the paperwork really stood out—we felt valued and cared for.

After finalizing our selections, they also scheduled the delivery service with remarkable ease, ensuring we understood everything involved. We couldn't have asked for a better experience. Based on our time there, we wholeheartedly recommend Schewels to anyone looking for a supportive and customer-focused...

I have been a loyal customer for three and half years. Purchased new furniture and appliances as well as outdoor items from there for a new home when starting over from being homeless. Great people. Only complaint is due to recent economic and financial restraints have been unable to make a full monthly payment. They do not accept half payments. Expected account to be current within a month while I was trying to make the full payment. So instead of making half payment had to miss payments. After three years of excellent credit with them and willing to pay something I am disappointed they are unwilling to work with those struggling at this time due to rising costs of electricity and groceries while trying to do the right thing and make an...